Skill Claude CodeCodex
Manage the AI knowledge base by listing sources, checking indexing status, adding new URLs, searching indexed content, and auditing for coverage gaps. Use when the user asks about their knowledge base, wants to add training data, search KB content, check what the AI knows, or audit documentation coverage.
Skill Claude CodeCodex
Compare support metrics between two time periods side-by-side — see what improved, what declined, and calculate percentage deltas for conversations, resolution rates, response times, and AI automation. Use when the user wants to compare periods, see trends, or track progress over time.
Skill Claude CodeCodex
Analyze team capacity and workload distribution — see who is overloaded, who has bandwidth, and rebalance conversation assignments across the team. Use when the user asks about team capacity, workload, agent availability, or wants to redistribute work.
Skill Claude CodeCodex
Generate a comprehensive weekly support operations report combining dashboard KPIs, team performance rankings, channel breakdown, and conversation trends. Use when the user asks for a weekly report, performance summary, support metrics, how the team is doing, executive summary, or wants to see the numbers.
Skill Claude CodeCodex
Customize the customer-facing chat widget appearance and behavior through natural language — colors, welcome messages, bot name, reply time expectations, logo, position, and pre-chat form settings. Use when the user wants to change how their widget looks, update branding, configure the chat experience, or mentions…