Agent
Capture-time inflow-discipline arbiter for problem tickets. Given a new capture's description plus a filtered candidate ticket list, returns a structured verdict — HANGOFF P when the new scope belongs as an Investigation Tasks expansion / Phase N section on an existing parent ticket, or PROCEEDNEW when no candidate…
Skill Claude CodeCodex
Lightweight problem-capture skill for aside-invocation during foreground work — minimal duplicate-check, skeleton ticket file, single commit per capture (covers new ticket + inline README refresh per P094 per P199 Option 2 amendment 2026-06-05). Defers full duplicate analysis to /wr-itil:review-problems. Use this when…
Skill Claude CodeCodex
Draw a problem-traced RFC release row on a story map and attach at least one delivery story. Uses the existing delivery-planning vehicle instead of creating an RFC document.
Skill Claude CodeCodex
Lightweight story-map-capture skill for aside-invocation during foreground work — mandatory leading problem-trace AND JTBD-trace per ADR-060 I3 + I4 invariants, skeleton HTML file at docs/story-maps/draft/STORY-MAP-NNN- .html per ADR-060 § Phase 2 encoding amendment 2026-05-12, single commit per capture, no inline…
Skill Claude CodeCodex
Lightweight story-capture skill for aside-invocation during foreground work — mandatory leading problem-trace AND JTBD-trace per ADR-060 I6 + I9 invariants, mandatory --story-map trace (I8 enforced AT CAPTURE per ADR-095, refuse-and-route if absent) + optional --rfc (I7 at accepted) + real user-value + >=1 acceptance…
Skill Claude CodeCodex
Poll upstream issues and pull requests we've filed via /wr-itil:report-upstream and surface new comments or reviews, state changes, or label changes since last check. Reads ## Reported Upstream back-link sections in local problem tickets, queries GitHub read-only, diffs against…
Skill Claude CodeCodex
Close a restored incident — gated on the Linked Problem reaching Known Error, Verifying, or Closed (or a.
Skill Claude CodeCodex
Link an incident to an existing problem — writes or updates the.
Skill Claude CodeCodex
List active incidents from docs/incidents/ sorted by severity. Read-only display of the incident backlog — no edits, no interaction. Shown as a markdown table with ID, title, severity, and status columns.
Skill Claude CodeCodex
List open and known-error problem tickets from docs/problems/ sorted by WSJF priority. Read-only display of the current backlog — no edits, no interaction. Shown as a markdown table with ID, title, severity, status, and effort columns.
Skill Claude CodeCodex
List INVEST-shaped story tickets from docs/stories/ as a markdown table. Read-only display — no edits, no interaction. Optional --rfc RFC- filter to surface a specific RFC's ordered story list per ADR-060 Phase 2.
Skill Claude CodeCodex
List story-map artefacts from docs/story-maps/ as a markdown table. Read-only display — no edits, no interaction. Renders block data (problems / rfcs / jtbd / status) from each HTML map per ADR-060 § Phase 2 encoding amendment 2026-05-12.
Skill Claude CodeCodex
Declare, triage, mitigate, and close an incident using an evidence-first workflow. Restores service first, then hands off to manage-problem for root-cause work.
Skill Claude CodeCodex
Create, update, or transition a problem ticket using an ITIL-aligned problem management workflow with WSJF prioritisation. Supports creating new problems, updating root cause analysis, transitioning status, and closing problems.
Skill Claude CodeCodex
Heavyweight RFC intake + lifecycle management following the ADR-060 Problem-RFC-Story framework. Creates new RFCs (delegates to /wr-itil:capture-rfc for the lightweight path), updates existing RFCs, transitions through proposed → accepted → in-progress → verifying → closed lifecycle, runs WSJF re-rank reviews, and…
Skill Claude CodeCodex
Heavyweight story-map intake + lifecycle management following ADR-060 Phase 2. Authors backbone × ribs × slices structure on draft maps, transitions through draft → accepted → in-progress → completed → archived, re-validates I3 + I4 invariants at every transition, and refreshes docs/story-maps/README.md per the P062 /…
Skill Claude CodeCodex
Heavyweight story intake + lifecycle management following ADR-060 Phase 2. Creates and updates story tickets, transitions through draft → accepted → in-progress → done → archived lifecycle, enforces I7 + I8 trace-gate at the accepted transition, runs INVEST checks per I10 at acceptance, auto-detects…
Skill Claude CodeCodex
Record a mitigation attempt against an incident — transitions an investigating incident to mitigating on the first attempt, appends subsequent attempts to the Mitigation attempts timeline. Evidence-first gate enforced per ADR-011.
Skill Claude CodeCodex
Detect and correct drift between docs/problems/README.md and the on-disk ticket inventory. Wraps the diagnose-only packages/itil/scripts/reconcile-readme.sh script with an agent-applied-edits pattern that preserves narrative content (the "Last reviewed" prose paragraph and Closed-section closure-via free text). Use…
Skill Claude CodeCodex
Detect and correct drift between docs/stories/README.md and the on-disk story inventory. Wraps the diagnose-only packages/itil/scripts/reconcile-stories.sh script with an agent-applied-edits pattern that preserves narrative content (the "Last reviewed" prose paragraph). Use when docs/stories/README.md Story Rankings…
Skill Claude CodeCodex
Detect and correct drift between docs/story-maps/README.md and the on-disk story-map HTML inventory. Wraps the diagnose-only packages/itil/scripts/reconcile-story-maps.sh script with an agent-applied-edits pattern preserving narrative content.
Skill Claude CodeCodex
Report a local problem ticket as a structured issue against an upstream repository, with bidirectional cross-references and SECURITY.md-aware routing for security-classified tickets. Implements the contract in ADR-024, with ADR-033 governing problem-first classifier + default body shape.
Skill Claude CodeCodex
Mark an incident as service-restored — transitions a mitigating incident to restored, appends a Timeline entry, and hands off to /wr-itil:manage-problem for linked-problem creation or update per ADR-011.
Skill Claude CodeCodex
Re-assess every open and known-error problem ticket in docs/problems/ — re-read RISK-POLICY.md, re-rate Impact × Likelihood, re-estimate Effort, recalculate WSJF, surface pending verifications, auto-transition Open → Known Error where warranted, and rewrite docs/problems/README.md with the refreshed ranking. Writes to…