install-cli

A setup guide for the Intercom CLI, a command-line program for managing Intercom workspaces from a terminal. It covers checking Node.js, installing the package, and authenticating it.

In plain words
What is it for?
Use it when someone wants terminal, scripting, or workspace-provisioning access to Intercom and needs to install or authenticate the CLI.
Why use it?
It removes the uncertainty around prerequisites, installation, authentication, and common global-package permission problems.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/intercom/claude-plugin-external/install-cli
Any agent
npx skills add intercom/claude-plugin-external --skill install-cli
Clone the repo
git clone --depth 1 https://github.com/intercom/claude-plugin-external

Made for: Claude Code, Codex.

Per session 77 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,708 The whole file, excluding the scripts and references it only reads on demand.
Security scan B 1 finding. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00077 $0.01708
Opus 5 $0.00039 $0.00854
Sonnet 5 $0.00015 $0.00342
Haiku 4.5 $0.00008 $0.00171

Measured 2d ago against content hash a41f8609ea56, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade B, and why

install-cli scanned grade B with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Asks for rootmediumPrivilege escalation

A mod that escalates privileges can change anything on the machine, not only the project.

Do **not** suggest `sudo npm install -g` — installing global packages as root is a known footgun and will cause permissions issues on later updates.
skills/install-cli/SKILL.md · 194 lines

How it starts

The opening of the file, as written. The whole thing — 194 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Install Intercom CLI

Install the @intercom/cli package globally and authenticate it against the user's workspace. The CLI complements this plugin: the plugin is for in-conversation MCP usage, while the CLI is for shell access, scripting, and workspace provisioning.

Prerequisites

Before installing, verify the user has:

  1. Node.js >= 20.6.0 — Run node --version to check. If missing or older, direct them to install via nodejs.org or their version manager (nvm, fnm, volta).
  2. npm — Comes bundled with Node.

If node --version returns < 20.6.0, stop and ask the user to upgrade before proceeding. The CLI will not run on older versions.

Step 1: Install Globally

npm install -g @intercom/cli

Verify the install:

intercom --version

If the user gets a permission error (EACCES) on macOS or Linux, they likely have a system Node install. Recommend either:

  • Switching to a user-managed Node via nvm/fnm/volta (preferred), or
  • Configuring an npm prefix under their home directory.

Do not suggest sudo npm install -g — installing global packages as root is a known footgun and will cause permissions issues on later updates.

Step 2: Authenticate

There are two paths. Ask the user which applies.

Path A: Existing Workspace (most common)

The user has an Intercom workspace and needs to connect the CLI to it.

  1. Direct them to the Developer Hub.
  2. Click New app (or select an existing app).
  3. Under Authentication, copy the Access Token.
  4. Authenticate one of two ways:

Option 1 — Persistent (recommended for interactive use):

intercom auth login --token "<paste-token-here>"

This stores the token in the OS keyring (Keychain on macOS, Secret Service on Linux, Credential Manager on Windows) so future commands don't need the env var.

Read the full file on GitHub · 194 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 194 lines · 77 tokens per session scan B a41f8609ea56

Subscribe to this mod's changes

install-cli is a skill published in the GitHub repository intercom/claude-plugin-external (2 stars, last pushed 4mo ago), licensed MIT. It adds 77 tokens to every session and 1,708 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it B with 1 finding (asks for root). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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