Run a ZDX deep trace diagnostics session to investigate network and device issues. Start new sessions, analyze web probe metrics, cloud path topology, device health, top processes, and event timelines to pinpoint root cause. Use when an administrator asks: 'Start a deep trace for this user', 'Analyze the diagnostics…
Diagnose a multi-application outage scoped to one location by correlating ZDX alerts, affected devices, and shared cloud-path hops. Identifies the devices affected at a specific office, compares the per-application network path across multiple SaaS apps to surface the common network bottleneck, and produces an…
Create ZIA Cloud App Control rules that enforce granular, action-level decisions on cloud applications (Dropbox, OneDrive, Google Drive, ChatGPT, GitHub, YouTube, Slack, etc.). Cloud App Control is action-level, not block/allow at the connection layer — actions are things like ALLOWFILESHAREUPLOAD, BLOCKWEBMAILATTACH…