Skill Claude CodeCodex
Configure ServiceNow Discovery — schedules, IP ranges, credential affinities, MID Server assignment, custom probes/sensors, identification rules, and run-status monitoring on discovery tables.
Skill Claude CodeCodex
Handle ServiceNow attachments from both sides — the six /api/now/attachment tools that move file bytes in and out of the agent, and GlideSysAttachment for copying between records — plus document generation from sysreporttemplate, PDFs, dmsdocument versioning, and attachment access checks.
Skill Claude CodeCodex
Configure ServiceNow multi-tenant domain separation — domain hierarchy, sysuserhasdomain membership, domain-aware vs cross-domain queries, MSP tenant onboarding, and domain picker logic.
Skill Claude CodeCodex
Create ServiceNow syseventemailaction notifications — templates with substitution variables, mail scripts for dynamic content/recipients/attachments, custom events, weights, and digest configuration.
Skill Claude CodeCodex
Enforce ES5-only syntax for ServiceNow server-side scripts (Rhino engine) — convert const/let, arrow functions, template literals, destructuring, for-of, and async/await to ES5 equivalents.
Skill Claude CodeCodex
Build ServiceNow Event Management — push events to emevent, write event rules with severity transforms, configure alert correlation, dependent-CI rollups, and metric-threshold event generation.
Skill Claude CodeCodex
Build ServiceNow Field Service Management — wmorder work orders, wmtask tasks, wmresource technicians with skills/territories, dispatch/auto-assignment, mobile status updates, and time entries.
Skill Claude CodeCodex
Build ServiceNow Flow Designer flows via the dedicated tool — triggers, IF/ELSE/TRY/CATCH placement rules, subflows, script actions with inputs/outputs, and REST step configuration. Never use background scripts on syshub tables.
Skill Claude CodeCodex
This skill should be used when the user asks to "convert this app to fluent", "migrate a scoped app to source control", "modernize this servicenow app", "bring an existing app into git", "transform to fluent", or mentions "brownfield" migration of an existing ServiceNow scoped application to the ServiceNow SDK /…
Skill Claude CodeCodex
This skill should be used when the user asks to "set up ci for fluent", "github actions for servicenow", "deploy fluent from a pipeline", "fluent pull request checks", "automate now-sdk", or reports "keys.ts out of date" — anything about running the ServiceNow SDK (now-sdk) headless in CI/CD.
Skill Claude CodeCodex
This skill should be used when the user asks to "build a fluent app", "create a servicenow app in typescript", or mentions "servicenow sdk", "now-sdk", "fluent", "scoped app as code", or "pro-code development" — or when the working directory contains a now.config.json or .now.ts files.
Skill Claude CodeCodex
Configure what a form and a list look like — sysuiform, sysuisection and sysuielement for forms; sysuilist, sysuilistelement and sysuirelatedlist for lists; sysfilter for saved filters. Views, why a field must exist in the dictionary first, and what snowcreatemenu really writes.
Skill Claude CodeCodex
Write efficient ServiceNow GlideRecord queries — addQuery vs addEncodedQuery, setLimit, GlideAggregate for counts, avoiding N+1 in loops, query operators, and safe CRUD with workflow control.
Skill Claude CodeCodex
Build ServiceNow GRC — sncompliancepolicy lifecycle, sncompliancecontrol tests, snriskrisk assessment with inherent/residual scoring, audit engagements, and findings remediation.
Skill Claude CodeCodex
Build ServiceNow HR Service Delivery — snhrcorecase from Employee Center or HR catalog, snhrlelifecycleevent onboarding/offboarding with templated activities, and HR document generation.
Skill Claude CodeCodex
Move data in and out of ServiceNow — CSV parsing into import sets, GlideImportSetTransformer runs, CSV/JSON/XML exports, scheduled data sources, bulk update and deleteMultiple safety patterns.
Skill Claude CodeCodex
Handle email arriving at a ServiceNow instance — inbound email action ordering and stop-processing, the real syseventinemailaction column names, and reading sysemail when a message created no record.
Skill Claude CodeCodex
Manage ServiceNow incidents — creation with impact/urgency priority calc, auto-assignment by category, reassignment tracking, major incident declaration with bridge calls, time-based escalation, MTTR metrics.
Skill Claude CodeCodex
Answer "the instance is slow" or "my nightly job never ran" from ServiceNow's own telemetry — transaction logs, syslog, systrigger, progress workers, execution trackers — instead of ad-hoc scripts that add to the load.
Skill Claude CodeCodex
Harden a ServiceNow instance — password complexity, session timeout, MFA enforcement, input sanitization for XSS/injection, security properties, syslog events, and security health checks.
Skill Claude CodeCodex
Build ServiceNow IntegrationHub spokes — snihspoke definitions, snihaction with inputs/outputs, REST/script steps, connection and credential aliases (sysalias), and retry logic for transient failures.
Skill Claude CodeCodex
Build ServiceNow Knowledge Management — kbknowledge articles, draft/review/published workflow, kbcategory placement, full-text search with snippets, article templates, and kbfeedback rating rollup.
Skill Claude CodeCodex
Find and call tools on this ServiceNow MCP server — the two meta-tools it starts with, why a missing session id makes every other tool unreachable, which queries actually match, and which advertised tools are not on the server at all.
Skill Claude CodeCodex
Communicate with ServiceNow MID Servers via the ECC queue — send Command/JSProbe/PowerShell/SSHCommand payloads to eccagent, build custom probes/sensors, and monitor MID health on eccagent.