serac-labs

serac-labs/serac

Plugin Claude Code

The ServiceNow MCP server and skill guides from serac-labs/serac.

serac-labs/serac

MCP server Claude CodeCodexCursor +2

MCP server "servicenow" as configured in serac-labs/serac. Runs locally from the servicenow-mcp-stdio npm package.

serac-labs/serac

Instructions file CodexOpenCode

Instructions for serac-labs/serac, covering agents.md, commits and pr titles, style guide, general principles and destructuring.

serac-labs/serac

Plugin Claude Code

400+ snow MCP tools for ServiceNow, plus the 70 skill guides that teach an agent to use them.

serac-labs/serac

Skill Claude CodeCodex

Create and debug ServiceNow ACLs (record, field, REST, script-include). Covers role/condition/script patterns, which ACL names can apply to a table or field, field-level visibility, and impersonation testing for row- and field-level security.

serac-labs/serac

Skill Claude CodeCodex

Build ServiceNow Agent Workspace configurations — workspaces, lists, forms, contextual side panels, Agent Assist similar-record finders, and workspace-specific UI actions on sysaw tables.

serac-labs/serac

Skill Claude CodeCodex

ServiceNow Agile Development 2.0 — the rmteam → rmsprint → rmstory → rmepic model, the state and point values ServiceNow actually accepts, how a story is attached to a sprint, and the reporting tools (board, burndown, velocity, capacity, standup, retrospective).

serac-labs/serac

Skill Claude CodeCodex

Configure ServiceNow approval rules and sysapprovalapprover records — manager/group/script approvers, multi-level routing, delegation via sysuserdelegate, and parent-record state rollup.

serac-labs/serac

Skill Claude CodeCodex

Manage ServiceNow hardware assets, software licenses, and lifecycle states on almhardware/almlicense — license allocation, CMDB-to-asset linking, warranty tracking, inventory aggregation (HAM/SAM).

serac-labs/serac

Skill Claude CodeCodex

Build ServiceNow Automated Test Framework tests and suites — impersonation, form steps, assertions, server-side script steps, test parameters, and execution via snowcreateatftest / snowexecuteatftest.

serac-labs/serac

Skill Claude CodeCodex

What actually happens when you call snowexecutescript — the Scripted REST endpoint Serac auto-deploys on first use, the scheduled-job fallback, what scheduledjobpending means, and how to get output back when the call comes home empty.

serac-labs/serac

Skill Claude CodeCodex

Trace ServiceNow configuration dependencies — what artifacts touch a given field, what calls a script include, table/app-level config inventory. Use before deletes, renames, or refactors.

serac-labs/serac

Skill Claude CodeCodex

Write ServiceNow business rules (before/after/async/display) — current vs previous, changesTo/changesFrom, recursion avoidance, setAbortAction, and async dispatch for heavy work.

serac-labs/serac

Skill Claude CodeCodex

Build ServiceNow Service Catalog items, variables, variable sets, catalog client scripts, record producers, and order guides with reference qualifiers and dynamic pricing.

serac-labs/serac

Skill Claude CodeCodex

Create and transition ServiceNow change requests (normal/standard/emergency), change tasks, affected CIs, approval routing, CAB scheduling, and conflict detection across maintenance windows.

serac-labs/serac

Skill Claude CodeCodex

Undo a change already written to a ServiceNow instance — recover the prior payload from sysupdateversion, write it back without corrupting it, and know which damage update set back-out, Deleted Records, or nothing at all can reverse.

serac-labs/serac

Skill Claude CodeCodex

Read and change the classic Workflow engine (wfworkflow, wfworkflowversion, wfactivity, wftransition, wfcontext) — the checked-out-version model, running contexts, and when the right answer is to leave the workflow alone and build the new thing in Flow Designer.

serac-labs/serac

Skill Claude CodeCodex

Write ServiceNow client scripts (onLoad/onChange/onSubmit/onCellEdit) using gform, guser, GlideAjax, field visibility/mandatory toggles, and validation with debounced server calls.

serac-labs/serac

Skill Claude CodeCodex

Create ServiceNow CIs and cmdbrelci relationships, walk upstream/downstream impact, detect orphan/stale CIs, and align discovered CIs with the proper sysclassname hierarchy.

serac-labs/serac

Skill Claude CodeCodex

Review ServiceNow server-side scripts for ES5 violations, ACL/injection/XSS issues, N+1 queries, missing setLimit/error handling, hard-coded sysids, and business-rule recursion risks.

serac-labs/serac

Skill Claude CodeCodex

Pick the right ServiceNow service class under the Common Service Data Model — business service, service offering, application service, business application — and point the CMDB tools at it without creating the records CSDM tells customers to migrate away from.

serac-labs/serac

Skill Claude CodeCodex

Build ServiceNow Customer Service Management — customeraccount, customercontact, sncustomerservicecase routing, service entitlements with usage decrement, and Customer Portal case submission widgets.

serac-labs/serac

Skill Claude CodeCodex

Manage ServiceNow dictionary (sysdictionary), table/field creation, choice lists, dictionary overrides, and sysdatapolicy2 rules that enforce mandatory/read-only/visible field behavior on the data layer.

serac-labs/serac

Skill Claude CodeCodex

Verify what changed on a ServiceNow instance after a tool call — sysaudit inspection, syslog/transaction logs, session context, Flow Designer execution logs, outbound HTTP traces.