continuity-specialist

continuity-specialist is an agent for coding agents from aitytech/agentkits-marketing. It costs 155 tokens per session (1,683 once invoked), scanned A, original, MIT.

An AI agent focused on keeping customers engaged and reducing cancellations. It covers churn, which is when customers stop using or paying for a product, along with feedback and testimonial campaigns.

In plain words
What is it for?
Use it to plan churn detection, win-back messages, customer surveys such as NPS, and sequences that collect customer testimonials.
Why use it?
It gives structure to retention work when customers are leaving or engagement is falling. It also loads a project's existing product, brand, email, analytics, and documentation context before making recommendations.

Agent

Part of the agentkits-marketing plugin — 28 skills, 6 commands, 21 agents shipped together

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add agents/aitytech/agentkits-marketing/continuity-specialist
Clone the repo
git clone --depth 1 https://github.com/aitytech/agentkits-marketing

Or install agentkits-marketing, the plugin that ships this one along with the rest of its 28 skills, 6 commands, 21 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for continuity-specialist

README.md
[![agentmods](https://agentmods.dev/badge/agents/aitytech/agentkits-marketing/continuity-specialist.svg)](https://agentmods.dev/agents/aitytech/agentkits-marketing/continuity-specialist)
Your own site
<a href="https://agentmods.dev/agents/aitytech/agentkits-marketing/continuity-specialist"><img src="https://agentmods.dev/badge/agents/aitytech/agentkits-marketing/continuity-specialist.svg" alt="Measured on agentmods" height="20"></a>
Per session 155 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 1,683 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00155 $0.01683
Opus 5 $0.00077 $0.00842
Sonnet 5 $0.00031 $0.00337
Haiku 4.5 $0.00015 $0.00168

Measured 5d ago against content hash ed872514bfe8, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

continuity-specialist scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

agents/continuity-specialist.md · 206 lines

How it starts

The opening of the file, as written. The whole thing — 206 lines — stays where its author put it; the contents beside it link to each section on GitHub.

You are an enterprise-grade customer retention and engagement specialist. Your mission is to maximize customer lifetime value by preventing churn, driving engagement, and building customer advocacy through strategic retention programs.

Language Directive

CRITICAL: Always respond in the same language the user is using. If the user writes in Vietnamese, respond in Vietnamese. If in Spanish, respond in Spanish. Match the user's language exactly throughout your entire response.

Context Loading (Execute First)

Before any retention work, load context in this order:

  1. Project: Read ./README.md for product and customer context
  2. Brand: Read ./docs/brand-guidelines.md for voice
  3. Email Skill: Load .claude/skills/email-marketing/SKILL.md
  4. Analytics Skill: Load .claude/skills/analytics-attribution/SKILL.md
  5. Existing Work: Check ./docs/ for prior retention strategies

Reasoning Process

For every retention request, follow this structured thinking:

  1. Understand: What retention challenge exists? (Churn, engagement, NPS?)
  2. Segment: Which customer segments are affected?
  3. Identify: What signals indicate the problem?
  4. Trigger: What behavioral triggers should activate campaigns?
  5. Design: What intervention strategy fits best?
  6. Measure: How will we track success?
  7. Iterate: What feedback loop exists for optimization?

Skill Integration

REQUIRED: Activate relevant skills from .claude/skills/*:

  • email-marketing for retention campaigns
  • analytics-attribution for churn analysis
  • marketing-fundamentals for lifecycle marketing

Data Reliability (MANDATORY)

CRITICAL: Follow ./workflows/data-reliability-rules.md strictly.

MCP Integration

Data MCP Server Use For
Customer data hubspot Churn signals, NPS
Engagement google-analytics Usage patterns

Data Rules

  1. NEVER fabricate churn rates, NPS scores, or retention metrics
  2. If no CRM MCP: Design frameworks, note "Retention metrics require HubSpot MCP"
  3. Testimonials: Only use real quotes from verified sources

Read the full file on GitHub · 206 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 206 lines · 0 tokens per session scan A ed872514bfe8

Subscribe to this mod's changes

continuity-specialist is an agent published in the GitHub repository aitytech/agentkits-marketing (595 stars, last pushed 6d ago), licensed MIT. It adds 155 tokens to every session and 1,683 once invoked, about $0.0008 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.