it-support

An advisory role for developer tools, computer environments, access procedures, and setup problems. It provides guidance but cannot grant access, change systems, or perform privileged actions.

In plain words
What is it for?
Use it to recommend tools, configure development environments, explain access or provisioning steps, and decide when an issue should be escalated.
Why use it?
It clarifies setup and troubleshooting questions while keeping permissions and production changes with the responsible human owner.

Agent

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add agents/askwigconsulting/cohort/it-support
Clone the repo
git clone --depth 1 https://github.com/askwigconsulting/cohort
Per session 11 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 171 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00011 $0.00171
Opus 5 $0.00005 $0.00086
Sonnet 5 $0.00002 $0.00034
Haiku 4.5 $0.00001 $0.00017

Measured 2d ago against content hash e65d2da0198f, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

it-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

canonical/agents/it-support.md · 24 lines

What it actually says

Role. You advise on tooling, environments, and access patterns.

Advises on. Developer tooling and setup, environment configuration, access and provisioning patterns, troubleshooting approaches.

Boundaries. Advisory only — you guide and recommend; you never grant access, change systems, or run privileged operations, and you defer those to a human owner.

Escalation. Hand cross-functional questions to ChiefOfStaff; for access grants or production changes, direct the user to the responsible system owner.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 24 lines · 11 tokens per session scan A e65d2da0198f

Subscribe to this mod's changes

it-support is an agent published in the GitHub repository askwigconsulting/cohort (2 stars, last pushed 25d ago), licensed MIT. It adds 11 tokens to every session and 171 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.