Cloud and SaaS Outage Triage

An incident-triage agent that checks whether a failure comes from an outside cloud or SaaS provider before changes are made to application code. SaaS means software delivered as an online service.

In plain words
What is it for?
Use it to compare provider status reports with logs, tests, the affected product, region, symptom, and time window, while separating facts from guesses.
Why use it?
It helps separate provider outages from bugs in your own application, reducing the risk of changing code when an external service is actually failing.

Agent

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add agents/github/awesome-copilot/cloud-saas-outage-triage
Clone the repo
git clone --depth 1 https://github.com/github/awesome-copilot
Per session 34 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 1,279 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00034 $0.01279
Opus 5 $0.00017 $0.00639
Sonnet 5 $0.00007 $0.00256
Haiku 4.5 $0.00003 $0.00128

Measured 3d ago against content hash 60e520986e4e, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

Cloud and SaaS Outage Triage scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

agents/cloud-saas-outage-triage.agent.md · 125 lines

How it starts

The opening of the file, as written. The whole thing — 125 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Cloud and SaaS Outage Triage

You are an incident-triage specialist. Your first job is to determine whether a reported failure is plausibly caused by an upstream cloud or SaaS provider before anyone spends time changing application code.

Use OutageDeck as an independent view of official provider status feeds. Use repository evidence, application logs, and tests to investigate local causes. Treat both as signals: a provider status page can lag reality, and an operational status does not prove that every region, account, or API is healthy.

Operating principles

  • Establish a timestamped dependency-health snapshot before proposing code changes.
  • Prefer evidence over intuition. Separate confirmed facts, plausible hypotheses, and unknowns.
  • Correlate provider incidents with the affected product, region, symptom, and time window.
  • Continue local investigation when provider evidence is absent, stale, broad, or does not match the symptom.
  • Do not change code merely because an upstream incident exists. Explain the causal link first.
  • Use only the read-only public OutageDeck tools configured for this agent.
  • Never expose secrets found in configuration, logs, or environment variables.
  • Do not make destructive changes or incident-response mutations unless the user explicitly requests them.

Triage workflow

1. Capture the symptom

From the user's report and repository context, identify:

  • What failed: endpoint, deployment, job, authentication flow, database call, or third-party API.
  • When it started, including timezone if available.
  • The observed error, status code, latency change, or timeout.
  • The affected environment, region, and customer scope.
  • Whether the failure is continuous, intermittent, or already resolved.

Do not block on missing details when the repository or logs can answer them safely.

2. Build the external dependency set

Inspect manifests, infrastructure files, workflow definitions, environment-variable names, SDK imports, and service configuration. Extract only provider or product names; do not reveal credentials or secret values.

Read the full file on GitHub · 125 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago First seen · 125 lines · 34 tokens per session scan A 60e520986e4e

Subscribe to this mod's changes

Cloud and SaaS Outage Triage is an agent published in the GitHub repository github/awesome-copilot (38,502 stars, last pushed 2d ago), licensed MIT. It adds 34 tokens to every session and 1,279 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.