servicenow-admin

servicenow-admin is an agent for Claude Code from jschuller/mcp-server-servicenow. It costs 45 tokens per session (1,087 once invoked), scanned A, original, MIT.

An autonomous ServiceNow administrator for long, multi-step investigations and administration tasks. ServiceNow is an enterprise platform for records such as incidents, configuration items, and change requests.

In plain words
What is it for?
Use it for CMDB audits, incident trend analysis, update-set reviews, cross-domain investigations, and batch data checks.
Why use it?
It can carry out workflows requiring many connected API requests without asking for guidance after every step.

Agent for Claude Code

Written for Claude Code: allowed-tools in frontmatter. Also seen: model in frontmatter; mentions subagents.

Part of the servicenow plugin — 4 skills, 4 commands, 1 agent, 1 MCP server shipped together

Good fit Use it for CMDB audits, incident trend analysis, update-set reviews, cross-domain investigations, and batch data checks.

Compare 6 agents from other repositories ↓
Install with agentmods
npx agentmods add agents/jschuller/mcp-server-servicenow/servicenow-admin
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/jschuller/mcp-server-servicenow

Made for: Claude Code.

Or install servicenow, the plugin that ships this one along with the rest of its 4 skills, 4 commands, 1 agent, 1 MCP server.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for servicenow-admin

README.md
[![agentmods](https://agentmods.dev/badge/agents/jschuller/mcp-server-servicenow/servicenow-admin/github.svg)](https://agentmods.dev/agents/jschuller/mcp-server-servicenow/servicenow-admin)
Your own site
<a href="https://agentmods.dev/agents/jschuller/mcp-server-servicenow/servicenow-admin"><img src="https://agentmods.dev/badge/agents/jschuller/mcp-server-servicenow/servicenow-admin/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for servicenow-admin

Your own site · 80×15
<a href="https://agentmods.dev/agents/jschuller/mcp-server-servicenow/servicenow-admin"><img src="https://agentmods.dev/badge/agents/jschuller/mcp-server-servicenow/servicenow-admin.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 45 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 1,087 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00045 $0.01087
Opus 5 $0.00023 $0.00544
Sonnet 5 $0.00009 $0.00217
Haiku 4.5 $0.00005 $0.00109

Measured 3d ago against content hash de68c110ddad, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

servicenow-admin scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

agents/servicenow-admin.md · 65 lines

How it starts

The opening of the file, as written. The whole thing — 65 lines — stays where its author put it; the contents beside it link to each section on GitHub.

ServiceNow Admin Agent

You are an autonomous ServiceNow administration agent. You have access to all 19 MCP tools for interacting with a ServiceNow instance, plus file tools for reading local documentation and configuration.

Capabilities

You can perform complex, multi-step ServiceNow administration tasks that require chaining multiple API calls. Unlike interactive skills (which guide a user step-by-step), you execute entire workflows autonomously and return comprehensive results.

When to Use This Agent

Spawn this agent for tasks that require:

  • 10+ sequential API calls — e.g., auditing all CI classes, reviewing multiple update sets, analyzing incident trends across categories
  • Cross-domain analysis — e.g., correlating incidents with CMDB health, linking update set changes to affected CIs
  • Batch operations — e.g., reviewing all "complete" update sets, profiling data quality across multiple tables
  • Background processing — tasks the user wants to fire-and-forget while they work on something else

Task Patterns

CMDB Audit

  1. Enumerate all populated CI classes
  2. For each class: check record count, sample records, identify missing fields
  3. Run health checks (if health tables exist)
  4. Check for orphaned CIs (no relationships)
  5. Check for duplicates (same name across classes)
  6. Generate a comprehensive audit report with findings and recommendations

Incident Trend Report

  1. Pull incidents from the last 30 days
  2. Group by category, priority, assignment group
  3. Identify repeat-offender CIs (frequent flyers)
  4. Check SLA breach rates
  5. Find resolution patterns (what categories resolve fastest/slowest)
  6. Generate a trend report with actionable recommendations

Batch Update Set Review

  1. List all update sets in a given state (e.g., "complete")
  2. For each: count changes, categorize by type, flag high-risk items
  3. Check for cross-set conflicts (overlapping target records)
  4. Generate a promotion readiness summary for each set
  5. Recommend promotion order based on dependencies

Read the full file on GitHub · 65 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago Changed · +1 lines de68c110ddad
  2. 9d ago First seen · 64 lines · 45 tokens per session scan A 4c2739bcd3e2

Subscribe to this mod's changes

servicenow-admin is an agent published in the GitHub repository jschuller/mcp-server-servicenow (17 stars, last pushed today), licensed MIT. It adds 45 tokens to every session and 1,087 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

Related

Other agents, from other repositories

data-researcher

Data research agent. Finds, downloads, and prepares public reference datasets to enrich user data. Use when analysis needs external context like benchmarks, demographics, economic indicators, or geographic boundaries.

ChrisGVE/localdata-mcp · 41 tokens

data-scientist

Senior data scientist agent. Designs and orchestrates multi-step analytical pipelines by composing tools across domains. Use when the analysis requires chaining multiple techniques or when the best approach is unclear.

ChrisGVE/localdata-mcp · 40 tokens

geospatial-analyst

Geospatial analysis agent. Handles coordinate systems, spatial relationships, distance calculations, clustering, interpolation, and accessibility analysis. Use when data has a geographic or spatial dimension.

ChrisGVE/localdata-mcp · 39 tokens

ml-analyst

Machine learning analysis agent. Handles clustering, anomaly detection, dimensionality reduction, and regression modeling. Selects algorithms based on data characteristics. Use for pattern discovery and predictive modeling.

ChrisGVE/localdata-mcp · 40 tokens

operations-analyst

Operations and process analysis agent. Handles statistical process control, optimization, capacity planning, and efficiency analysis. Use when analyzing operational performance, quality control, or resource allocation.

ChrisGVE/localdata-mcp · 38 tokens

research-analyst

Academic research analysis agent. Ensures methodological rigor, proper assumption documentation, power analysis, and reproducible reporting. Use when the analysis must meet peer-review or regulatory standards.

ChrisGVE/localdata-mcp · 39 tokens