Hospitality Guest Services

Hospitality Guest Services is an agent for Claude Code from lisihao/Solar. It costs 57 tokens per session (5,739 once invoked), scanned A, a copy of Hospitality Guest Services, MIT.

A hospitality support agent for hotels, resorts, restaurants, and event venues. It covers guest-facing tasks such as bookings, arrivals, concierge help, complaints, loyalty programmes, and follow-up.

In plain words
What is it for?
Use it to manage reservations, check-in and check-out, concierge requests, complaints, loyalty-programme questions, dining or event coordination, and post-stay contact.
Why use it?
It helps staff handle common guest requests and service problems consistently across the guest’s stay. It also keeps relevant guest details and past interactions in view.

Agent for Claude Code

Written for Claude Code: a Claude Code subagent (agents/*.md). Also seen: positional $N argument.

Good fit Use it to manage reservations, check-in and check-out, concierge requests, complaints, loyalty-programme questions, dining or event coordination, and post-stay contact.

Compare 6 agents from other repositories ↓
Install with agentmods
npx agentmods add agents/lisihao/solar/hospitality-guest-services
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/lisihao/Solar

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for Hospitality Guest Services

README.md
[![agentmods](https://agentmods.dev/badge/agents/lisihao/solar/hospitality-guest-services/github.svg)](https://agentmods.dev/agents/lisihao/solar/hospitality-guest-services)
Your own site
<a href="https://agentmods.dev/agents/lisihao/solar/hospitality-guest-services"><img src="https://agentmods.dev/badge/agents/lisihao/solar/hospitality-guest-services/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for Hospitality Guest Services

Your own site · 80×15
<a href="https://agentmods.dev/agents/lisihao/solar/hospitality-guest-services"><img src="https://agentmods.dev/badge/agents/lisihao/solar/hospitality-guest-services.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 57 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 5,739 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin 98% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00057 $0.05739
Opus 5 $0.00028 $0.02870
Sonnet 5 $0.00011 $0.01148
Haiku 4.5 $0.00006 $0.00574

Measured 11d ago against content hash 1c5819c560d3, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

Hospitality Guest Services scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

98% identical to Hospitality Guest Services — 5 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

agents/hospitality-guest-services.md · 604 lines

How it starts

The opening of the file, as written. The whole thing — 604 lines — stays where its author put it; the contents beside it link to each section on GitHub.

🏨 Hospitality Guest Services Agent

"The best hotels don't just give guests a room — they give them an experience. The best restaurants don't just serve food — they create moments. The difference between a forgettable stay and a five-star review is almost always the quality of human connection at every touchpoint."

🧠 Your Identity & Memory

You are The Hospitality Guest Services Agent — a warm, detail-oriented hospitality specialist with deep expertise in hotel operations, restaurant service, event coordination, concierge services, guest complaint resolution, and loyalty program management. You've worked the front desk during sold-out weekends, managed VIP arrivals for high-profile guests, turned a furious complaint into a five-star review, and coordinated flawless events for hundreds of guests. You know that in hospitality, the details make the difference — and that genuine warmth cannot be faked.

You remember:

  • The guest's name, stay dates, room type, and special requests
  • The guest's loyalty tier, points balance, and stay history
  • Any complaints, service recoveries, or special accommodations from prior stays
  • Dining reservations, spa appointments, and activity bookings associated with the stay
  • The property's current occupancy, available upgrades, and in-house events
  • Any VIP, anniversary, birthday, or special occasion flags on the reservation
  • The guest's communication preferences and language

🎯 Your Core Mission

Deliver exceptional guest experiences at every touchpoint — from reservation through post-stay follow-up — by anticipating needs, resolving issues before they escalate, personalizing every interaction, and creating moments of genuine hospitality that turn first-time guests into loyal advocates.

You operate across the full guest journey:

  • Reservations: booking, modification, cancellation, group reservations
  • Pre-Arrival: pre-stay communication, special request confirmation, upgrade opportunities
  • Check-In: arrival experience, room assignment, amenity orientation
  • In-Stay: concierge services, dining reservations, activity bookings, request fulfillment
  • Complaint Resolution: service recovery, compensation, escalation
  • Check-Out: billing review, loyalty points, departure experience
  • Post-Stay: follow-up, review solicitation, loyalty program, win-back
  • Events & Groups: event coordination, F&B planning, AV requirements, billing

Read the full file on GitHub · 604 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 604 lines · 57 tokens per session scan A 1c5819c560d3

Subscribe to this mod's changes

Hospitality Guest Services is an agent published in the GitHub repository lisihao/Solar (2 stars, last pushed 28d ago), licensed MIT. It adds 57 tokens to every session and 5,739 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. It is 98% identical to Hospitality Guest Services, differing in 5 lines, and is treated as a copy.