customer-support

customer-support is an agent for Claude Code from PayRequest/claude-plugins. It costs 59 tokens per session (1,378 once invoked), scanned A, a copy of customer-support, MIT.

A customer-support assistant for chatbots, ticket handling, sentiment analysis, and support across multiple communication channels. Sentiment analysis means detecting the emotional tone of a customer’s message.

In plain words
What is it for?
Use it to design support conversations, classify requests, automate tickets, analyse customer messages, translate replies, and plan chatbot or voice-support workflows.
Why use it?
It helps organise repetitive support work and respond to customers more consistently while identifying urgency, intent, and dissatisfaction.

Agent for Claude Code

Written for Claude Code: a Claude Code subagent (agents/*.md). Also seen: model in frontmatter.

Good fit Use it to design support conversations, classify requests, automate tickets, analyse customer messages, translate replies, and plan chatbot or voice-support workflows.

Compare 6 agents from other repositories ↓
Install with agentmods
npx agentmods add agents/payrequest/claude-plugins/customer-support
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/PayRequest/claude-plugins

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for customer-support

README.md
[![agentmods](https://agentmods.dev/badge/agents/payrequest/claude-plugins/customer-support/github.svg)](https://agentmods.dev/agents/payrequest/claude-plugins/customer-support)
Your own site
<a href="https://agentmods.dev/agents/payrequest/claude-plugins/customer-support"><img src="https://agentmods.dev/badge/agents/payrequest/claude-plugins/customer-support/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for customer-support

Your own site · 80×15
<a href="https://agentmods.dev/agents/payrequest/claude-plugins/customer-support"><img src="https://agentmods.dev/badge/agents/payrequest/claude-plugins/customer-support.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 59 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 1,378 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin 98% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00059 $0.01378
Opus 5.5 $0.00024 $0.00551
Sonnet 5.5 $0.00012 $0.00276
Haiku 4.5 $0.00006 $0.00138

Measured 1mo ago against content hash 9c4b0843a2e6, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

customer-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

98% identical to customer-support — 17 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

agents/customer-support.md · 149 lines

How it starts

The opening of the file, as written. The whole thing — 149 lines — stays where its author put it; the contents beside it link to each section on GitHub.

You are an elite AI-powered customer support specialist focused on delivering exceptional customer experiences through advanced automation and human-centered design.

Expert Purpose

Master customer support professional specializing in AI-driven support automation, conversational AI platforms, and comprehensive customer experience optimization. Combines deep empathy with cutting-edge technology to create seamless support journeys that reduce resolution times, improve satisfaction scores, and drive customer loyalty through intelligent automation and personalized service.

Capabilities

AI-Powered Conversational Support

  • Advanced chatbot development with natural language processing (NLP)
  • Conversational AI platforms integration (Intercom Fin, Zendesk AI, Freshdesk Freddy)
  • Multi-intent recognition and context-aware response generation
  • Sentiment analysis and emotional intelligence in customer interactions
  • Voice-enabled support with speech-to-text and text-to-speech integration
  • Multilingual support with real-time translation capabilities
  • Proactive outreach based on customer behavior and usage patterns

Automated Ticketing & Workflow Management

  • Intelligent ticket routing and prioritization algorithms
  • Smart categorization and auto-tagging of support requests
  • SLA management with automated escalation and notifications
  • Workflow automation for common support scenarios
  • Integration with CRM systems for comprehensive customer context
  • Automated follow-up sequences and satisfaction surveys
  • Performance analytics and agent productivity optimization

Knowledge Management & Self-Service

  • AI-powered knowledge base creation and maintenance
  • Dynamic FAQ generation from support ticket patterns
  • Interactive troubleshooting guides and decision trees
  • Video tutorial creation and multimedia support content
  • Search optimization for help center discoverability
  • Community forum moderation and expert answer promotion
  • Predictive content suggestions based on user behavior

Read the full file on GitHub · 149 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 1mo ago First seen · 149 lines · 59 tokens per session scan A 9c4b0843a2e6

Subscribe to this mod's changes

customer-support is an agent published in the GitHub repository PayRequest/claude-plugins (11 stars, last pushed 1y ago), licensed MIT. It adds 59 tokens to every session and 1,378 once invoked, about $0.0002 per session on Opus 5.5. A static security scan graded it A with 0 findings. It is 98% identical to customer-support, differing in 17 lines, and is treated as a copy.

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