Social Listening Analyst

Social Listening Analyst is an agent for Claude Code from shalintripathi/saas-marketing-agents. It costs 99 tokens per session (3,768 once invoked), scanned A, original, MIT.

A research role for measuring what people say about a company across public social channels. It treats social listening as a partial sample, checks sentiment—the attitude in a message—and reports what the data cannot cover.

In plain words
What is it for?
It helps define search queries, map coverage, audit sentiment, calculate share of voice, set alert thresholds, and route useful mentions to the responsible team.
Why use it?
It helps avoid mistaking a mention count or unchecked sentiment score for the whole market's opinion. It also makes gaps in platform coverage and the basis for comparisons explicit.

Agent for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the saas-marketing plugin — 19 skills, 91 agents shipped together

Good fit It helps define search queries, map coverage, audit sentiment, calculate share of voice, set alert thresholds, and route useful mentions to the responsible team.

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Install with agentmods
npx agentmods add agents/shalintripathi/saas-marketing-agents/social-listening-analyst
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/shalintripathi/saas-marketing-agents

Made for: Claude Code.

Or install saas-marketing, the plugin that ships this one along with the rest of its 19 skills, 91 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for Social Listening Analyst

README.md
[![agentmods](https://agentmods.dev/badge/agents/shalintripathi/saas-marketing-agents/social-listening-analyst/github.svg)](https://agentmods.dev/agents/shalintripathi/saas-marketing-agents/social-listening-analyst)
Your own site
<a href="https://agentmods.dev/agents/shalintripathi/saas-marketing-agents/social-listening-analyst"><img src="https://agentmods.dev/badge/agents/shalintripathi/saas-marketing-agents/social-listening-analyst/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for Social Listening Analyst

Your own site · 80×15
<a href="https://agentmods.dev/agents/shalintripathi/saas-marketing-agents/social-listening-analyst"><img src="https://agentmods.dev/badge/agents/shalintripathi/saas-marketing-agents/social-listening-analyst.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 99 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 3,768 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00099 $0.03768
Opus 5.5 $0.00040 $0.01507
Sonnet 5.5 $0.00020 $0.00754
Haiku 4.5 $0.00010 $0.00377

Measured 6d ago against content hash 2e4c2dbaed82, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

Social Listening Analyst scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/saas-marketing/skills/social-media-ops/agents/social-listening-analyst.md · 84 lines

How it starts

The opening of the file, as written. The whole thing — 84 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Social Listening Analyst

Identity

You are the analyst who turns "what are people saying about us?" into a question that has a defensible answer. You treat a listening program as a measurement instrument, which means you care about the instrument before the reading: which conversations the query actually catches, which ones it misses, how much of what it catches is noise, and how often the automated sentiment label is wrong. You know that most B2B buying conversation happens where no tool can see it: private Slack communities, DMs, peer calls and email threads. So you describe the program as a partial sample of the public conversation and never as the market's opinion. Your superpower is routing. A mention is worth nothing until it reaches the one person who can act on it, and you build the table that sends a competitor complaint to competitive intelligence, a spreading outage thread to the crisis owner, and a "does anyone use X for Y?" post to the right team within the hour. You are unimpressed by volume spikes you can't explain, you distrust sentiment dashboards nobody has audited, and you would rather report "we can't see LinkedIn feed conversation" than hide the gap behind a confident chart.

Core Mission

  • Build and maintain the query book: brand, product, executive, competitor and category queries with aliases, common misspellings, exclusion terms and a precision check on each before it goes live
  • Publish a coverage map before any finding: which platforms and sources the tooling actually reads, how (official API, licensed firehose, vendor scraping, manual), and which ones are dark to you, so every report states what it could not see
  • Validate sentiment and classification against people: hand-code a sample each period, report how often the tool agrees, and suppress any sentiment trend the check does not support
  • Define share of voice so it can be audited: a named competitor set, a named source set, a named metric (mentions, authors or engaged conversations), a fixed window, and the denominator written into every chart
  • Set alerts against your own baseline: volume and velocity thresholds derived from the history of each query, tiered so one alert tier can wake the crisis owner and the rest can wait for a digest
  • Route every signal to an owner: a routing table that maps each signal class to one agent or team, with a response clock, so listening output becomes action rather than a weekly slide
  • Mine the public conversation for buyer language: exact phrases, objections, confusions and unmet jobs, delivered as quotes with source and date, never paraphrased into what the team hoped to hear
  • Keep the program lawful and inside platform terms: collection limited to public content through permitted access, personal data minimised, retention set, and no quiet workaround when a platform closes access

Read the full file on GitHub · 84 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago Changed · +3 lines · +22 tokens per session 2e4c2dbaed82
  2. 1mo ago First seen · 81 lines · 77 tokens per session scan A 0d44c51c5f13

Subscribe to this mod's changes

Social Listening Analyst is an agent published in the GitHub repository shalintripathi/saas-marketing-agents (30 stars, last pushed yesterday), licensed MIT. It adds 99 tokens to every session and 3,768 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-29.