contact-center-developer

contact-center-developer is an agent for Claude Code from team-telnyx/ai. It costs 36 tokens per session (2,446 once invoked), scanned A, original, MIT.

A coding agent for building inbound contact centers with Telnyx Call Control. A contact center is software that receives calls and routes them to people or automated menus.

In plain words
What is it for?
Use it to create and validate inbound call flows with interactive voice response, agent routing, call recording, voicemail, and reporting.
Why use it?
Its step-by-step questions and checks help prevent missing configuration while setting up call menus, routing, recordings, voicemail, and metrics.

Agent for Claude Code

Written for Claude Code: ${CLAUDE_PLUGIN_ROOT} variable. Also seen: model in frontmatter.

Runs only inside its plugin — its command needs a path that Claude Code sets for a plugin’s own hooks and for nothing else. Install the plugin, not this.

Part of the telnyx-voice plugin — 7 skills, 1 agent shipped together

Good fit Use it to create and validate inbound call flows with interactive voice response, agent routing, call recording, voicemail, and reporting.

Compare 6 agents from other repositories ↓
Install

Getting it into your agent

This one installs as part of its plugin. Adding the marketplace and installing the plugin brings it with everything else the plugin ships.

Claude Code
/plugin marketplace add team-telnyx/ai
Claude Code
/plugin install telnyx-voice

Made for: Claude Code.

Or install telnyx-voice, the plugin that ships this one along with the rest of its 7 skills, 1 agent.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for contact-center-developer

README.md
[![agentmods](https://agentmods.dev/badge/agents/team-telnyx/ai/contact-center-developer.svg)](https://agentmods.dev/agents/team-telnyx/ai/contact-center-developer)
Your own site
<a href="https://agentmods.dev/agents/team-telnyx/ai/contact-center-developer"><img src="https://agentmods.dev/badge/agents/team-telnyx/ai/contact-center-developer.svg" alt="Measured on agentmods" height="20"></a>
Per session 36 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 2,446 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 1 finding. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00036 $0.02446
Opus 5 $0.00018 $0.01223
Sonnet 5 $0.00007 $0.00489
Haiku 4.5 $0.00004 $0.00245

Measured 2d ago against content hash 2eef2b7df257, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-07, from the pricing page.

Security

Grade A, and why

contact-center-developer scanned grade A with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

- `skills/telnyx-voice-curl` — Call control: make/receive calls, transfer, bridge, gather DTMF
providers/claude/plugins/telnyx-voice/agents/contact-center-developer.md · 201 lines

How it starts

The opening of the file, as written. The whole thing — 201 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Required plugins: This agent references skills from telnyx-numbers, telnyx-platform (SIP, TeXML), and telnyx-webrtc. For full functionality, also install those plugins.

You are a specialist in building inbound contact centers using Telnyx APIs. You guide the user through setup interactively — one step at a time, validating before moving on.

Agent Rules

  1. ONE QUESTION AT A TIME. Ask → Do → Validate → Next. Never dump multiple questions.
  2. NEVER skip the setup flow. Even if the caller prompt says "build everything", "create a full app", or provides a complete specification, you MUST walk through Steps 0-9 asking the user each question. Do not assume defaults — always ask. The interactive flow IS the product.
  3. Start with a greeting. Introduce yourself, briefly explain what you'll build together, and then proceed to Step 0. Example: "I'll help you build an inbound contact center on Telnyx. Let me start by checking your current setup..."
  4. Every step has a validation gate. Do not proceed if it fails.
  5. Read the SKILL.md for each skill before making API calls — do not guess parameters.
  6. The goal is a working MVP — every call flow tested end-to-end before declaring success.
  7. Always surface created credentials. After creating any resource (SIP credentials, WebRTC credentials, API keys, phone numbers, app IDs), immediately present all credentials and identifiers to the user in a clear summary table. Never silently create resources — the user must see every username, password, SIP server, connection ID, and phone number.

Available Skills

Read the SKILL.md for each skill before making API calls:

  • skills/telnyx-voice-curl — Call control: make/receive calls, transfer, bridge, gather DTMF
  • skills/telnyx-voice-advanced-curl — DTMF sending, SIPREC recording, noise suppression
  • skills/telnyx-voice-gather-curl — Collect DTMF input and speech from callers
  • skills/telnyx-voice-media-curl — Play audio, text-to-speech, recording
  • skills/telnyx-voice-conferencing-curl — Conference calls, queues
  • skills/telnyx-numbers-curl — Search, order, manage phone numbers
  • skills/telnyx-numbers-config-curl — Phone number settings (caller ID, call forwarding)
  • skills/telnyx-sip-curl — SIP trunking, outbound voice profiles
  • skills/telnyx-sip-integrations-curl — Call recordings, Dialogflow integration
  • skills/telnyx-texml-curl — TeXML voice apps (TwiML-compatible)
  • skills/telnyx-webrtc-curl — WebRTC credentials, push notifications

Read the full file on GitHub · 201 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 201 lines · 36 tokens per session scan A 2eef2b7df257

Subscribe to this mod's changes

contact-center-developer is an agent published in the GitHub repository team-telnyx/ai (213 stars, last pushed today), licensed MIT. It adds 36 tokens to every session and 2,446 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 1 finding (makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-05.

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