audit-case-escalation

audit-case-escalation is a command for Claude Code from BanibrataChatterjee/AwesomeSalesforceSkills. It costs 0 tokens per session (241 once invoked), scanned A, original, Apache-2.0.

A Salesforce command for auditing case escalation, the rules that automatically raise or route customer support cases when conditions are met.

In plain words
What is it for?
Use it to audit case-escalation settings in a target Salesforce org. This command is a legacy alias for the matching /audit-router mode.
Why use it?
It helps identify problems in case-escalation configuration before they affect support workflows.

Command for Claude Code

Written for Claude Code: a Claude Code command (commands/*.md).

Needs its repository: it reads a path above its own folder, which exists only inside the repository. The line is [`audit-router`](../agents/audit-router/AGENT.md) with.

Good fit Use it to audit case-escalation settings in a target Salesforce org. This command is a legacy alias for the matching /audit-router mode.

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Install

Getting it into your agent

It runs from inside its repository, so the clone comes first — what it calls does not travel with the file alone.

Clone the repo
git clone --depth 1 https://github.com/BanibrataChatterjee/AwesomeSalesforceSkills
agentmods
npx agentmods add commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for audit-case-escalation

README.md
[![agentmods](https://agentmods.dev/badge/commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation/github.svg)](https://agentmods.dev/commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation)
Your own site
<a href="https://agentmods.dev/commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation"><img src="https://agentmods.dev/badge/commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for audit-case-escalation

Your own site · 80×15
<a href="https://agentmods.dev/commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation"><img src="https://agentmods.dev/badge/commands/banibratachatterjee/awesomesalesforceskills/audit-case-escalation.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 0 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 241 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00000 $0.00241
Opus 5 $0.00000 $0.00120
Sonnet 5 $0.00000 $0.00048
Haiku 4.5 $0.00000 $0.00024

Measured 11d ago against content hash 33f4637f2ff5, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

audit-case-escalation scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

commands/audit-case-escalation.md · 25 lines

What it actually says

/audit-case-escalation — LEGACY ALIAS (Wave 3b-2)

Deprecation notice: this command is now an alias. It invokes audit-router with --domain=case_escalation and emits this deprecation notice. Switch to /audit-router at your convenience; the alias ships until the removal window declared in docs/MIGRATION.md (Wave 7).

Canonical form

/audit-router --domain case_escalation --target-org <alias>

Alias behavior

/audit-case-escalation <args> is equivalent to /audit-router --domain case_escalation <args>.

Rule table preserved in classifiers/case_escalation.md.

See also

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 25 lines · 0 tokens per session scan A 33f4637f2ff5

Subscribe to this mod's changes

audit-case-escalation is a command published in the GitHub repository BanibrataChatterjee/AwesomeSalesforceSkills (3 stars, last pushed 4mo ago), licensed Apache-2.0. It costs nothing until one of its globs matches a file; then it loads 241 tokens. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.