customer-stories

customer-stories is a command for Claude Code from stefanoskarakasis/Product-Marketing-Skills. It costs 31 tokens per session (524 once invoked), scanned A, original, MIT.

A workflow for taking a B2B customer story from kickoff through customer approval. A B2B customer story describes how one business used a product, with evidence such as measured results and approved quotes.

In plain words
What is it for?
Use it to start a case study, prepare interview questions, turn notes into a draft, create a review pack, or audit a finished customer story.
Why use it?
It prevents invented evidence and unclear responsibilities by asking who did what, checking statistics and quotes, and using a fixed review process. It also prepares interview and customer-review materials.

Command for Claude Code

Written for Claude Code: argument-hint in frontmatter.

Part of the pmm-growth plugin — 5 skills, 5 commands shipped together

Good fit Use it to start a case study, prepare interview questions, turn notes into a draft, create a review pack, or audit a finished customer story.

Compare 6 commands from other repositories ↓
Install with agentmods
npx agentmods add commands/stefanoskarakasis/product-marketing-skills/customer-stories
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/stefanoskarakasis/Product-Marketing-Skills

Made for: Claude Code.

Or install pmm-growth, the plugin that ships this one along with the rest of its 5 skills, 5 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for customer-stories

README.md
[![agentmods](https://agentmods.dev/badge/commands/stefanoskarakasis/product-marketing-skills/customer-stories/github.svg)](https://agentmods.dev/commands/stefanoskarakasis/product-marketing-skills/customer-stories)
Your own site
<a href="https://agentmods.dev/commands/stefanoskarakasis/product-marketing-skills/customer-stories"><img src="https://agentmods.dev/badge/commands/stefanoskarakasis/product-marketing-skills/customer-stories/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for customer-stories

Your own site · 80×15
<a href="https://agentmods.dev/commands/stefanoskarakasis/product-marketing-skills/customer-stories"><img src="https://agentmods.dev/badge/commands/stefanoskarakasis/product-marketing-skills/customer-stories.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 31 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 524 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00031 $0.00524
Opus 5.5 $0.00012 $0.00210
Sonnet 5.5 $0.00006 $0.00105
Haiku 4.5 $0.00003 $0.00052

Measured 5d ago against content hash ff6af1e020d8, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

customer-stories scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

pmm-growth/commands/customer-stories.md · 45 lines

What it actually says

/pmm-growth:customer-stories -- Customer Stories

Run a customer story from kickoff to customer approval in a fixed seven-block structure. You pick the depth (short, standard, deep) and the angle; the skill finds the tension, asks who does what instead of assuming, refuses to invent evidence, and runs an 8-point gate before handing the draft over. Also writes the internal brief, the interview questions, the customer review pack, and audits a finished story.

Invocation

/pmm-growth:customer-stories We want a story on Harbor & Pine. Start the kickoff
/pmm-growth:customer-stories I have a call with Harbor & Pine on Thursday
/pmm-growth:customer-stories Write a short story from these notes: [paste]
/pmm-growth:customer-stories Prepare the review pack for Harbor & Pine
/pmm-growth:customer-stories Audit this case study our agency sent: [paste]

Workflow

Uses the customer-stories skill. Loads brain Sections 2, 3, 4 and 6 if present, loads the story ledger and the story's stage, asks you for the names and departments of the people involved (never assumes them), runs kickoff and drafts the internal brief in the format you choose, picks Interview, Draft, Review pack or Audit from what you paste, builds a packet of stats and quotes with every missing field flagged, asks you to choose depth, proposes two or three angles with their tension, drafts in the fixed structure with placeholders for any gap, runs the 8-check gate on its own draft, saves the packet with its stage and next action to /context/customer-stories.md, offers to hand confirmed claims to proof-points, and closes with a session log to /context/skill-sessions.md.

Commands

  • /kickoff — the six kickoff questions and the internal brief
  • /interview — the question list for a customer call
  • /draft — packet, depth, angle and draft from notes
  • /review-pack — cover note, checklist and asset list for the customer
  • /audit — gate check and ranked fixes for a finished story
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 45 lines · 31 tokens per session scan A ff6af1e020d8

Subscribe to this mod's changes

customer-stories is a command published in the GitHub repository stefanoskarakasis/Product-Marketing-Skills (7 stars, last pushed yesterday), licensed MIT. It adds 31 tokens to every session and 524 once invoked, about $0.0001 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-11.