incident-triage

incident-triage is a command for Claude Code from WYRE-AI/msp-claude-plugins. It costs 6 tokens per session (597 once invoked), scanned A, original, Apache-2.0.

A Better Stack command that collects unresolved uptime incidents, groups them by monitored service, and shows which ones still need attention.

In plain words
What is it for?
It is for daily incident triage, reviewing notification status, measuring how long incidents have been open, and deciding what should happen next.
Why use it?
It helps an operations team spot unacknowledged outages quickly instead of missing them in a long list of alerts.

Command for Claude Code

Written for Claude Code: argument-hint in frontmatter.

Part of the betterstack plugin — 5 skills, 4 commands, 2 agents shipped together

Good fit It is for daily incident triage, reviewing notification status, measuring how long incidents have been open, and deciding what should happen next.

Compare 6 commands from other repositories ↓
Install with agentmods
npx agentmods add commands/wyre-ai/msp-claude-plugins/incident-triage
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/WYRE-AI/msp-claude-plugins

Made for: Claude Code.

Or install betterstack, the plugin that ships this one along with the rest of its 5 skills, 4 commands, 2 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for incident-triage

README.md
[![agentmods](https://agentmods.dev/badge/commands/wyre-ai/msp-claude-plugins/incident-triage/github.svg)](https://agentmods.dev/commands/wyre-ai/msp-claude-plugins/incident-triage)
Your own site
<a href="https://agentmods.dev/commands/wyre-ai/msp-claude-plugins/incident-triage"><img src="https://agentmods.dev/badge/commands/wyre-ai/msp-claude-plugins/incident-triage/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for incident-triage

Your own site · 80×15
<a href="https://agentmods.dev/commands/wyre-ai/msp-claude-plugins/incident-triage"><img src="https://agentmods.dev/badge/commands/wyre-ai/msp-claude-plugins/incident-triage.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 6 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 597 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00006 $0.00597
Opus 5 $0.00003 $0.00298
Sonnet 5 $0.00001 $0.00119
Haiku 4.5 $0.00001 $0.00060

Measured 6d ago against content hash 37ec0ef89ae3, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-10, from the pricing page.

Security

Grade A, and why

incident-triage scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

msp-claude-plugins/betterstack/betterstack/commands/incident-triage.md · 78 lines

How it starts

The opening of the file, as written. The whole thing — 78 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Better Stack Incident Triage

Triage current incidents across all monitored services. Lists unacknowledged incidents, groups by monitor, and identifies services requiring immediate attention. This is the primary daily workflow for MSP operations.

Prerequisites

  • Better Stack MCP server connected with valid API token
  • MCP tools list_incidents and get_incident available

Steps

  1. Fetch active incidents

    Call list_incidents to retrieve incidents. Default to unresolved incidents (status=started). If from or to date filters are provided, include them. Paginate through all results up to the specified limit.

  2. Categorize incidents

    Group incidents by status: started (unacknowledged), acknowledged (in progress), resolved. Count incidents in each category.

  3. Build triage summary table

    For each incident, extract: incident ID, name/cause, started time, acknowledged time (if any), associated monitor, and notification status (call, SMS, email).

  4. Highlight unacknowledged incidents

    Flag incidents that have not been acknowledged -- these need immediate attention. Identify how long each has been open.

  5. Provide next-step recommendations

    Suggest acknowledging the most critical incidents first. For recurring incidents on the same monitor, recommend investigating the underlying cause. Cross-reference with logs using /search-logs.

Parameters

Parameter Type Required Default Description
status string No started Filter by status (started, acknowledged, resolved)
from string No none Start date filter (ISO 8601)
to string No none End date filter (ISO 8601)
limit integer No 50 Maximum number of incidents to return

Examples

Triage All Active Incidents

/incident-triage

Show Acknowledged Incidents

/incident-triage --status acknowledged

Triage Incidents from Today

/incident-triage --from "2026-03-27"

Read the full file on GitHub · 78 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 78 lines · 6 tokens per session scan A 37ec0ef89ae3

Subscribe to this mod's changes

incident-triage is a command published in the GitHub repository WYRE-AI/msp-claude-plugins (45 stars, last pushed 7d ago), licensed Apache-2.0. It adds 6 tokens to every session and 597 once invoked, about $0.0000 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-04.