cursorrules

cursorrules is a cursor rule for Cursor from CSOAI-ORG/customer-support-ai-mcp. It costs 77 tokens per session, scanned A, original, MIT.

A rule that routes customer-support questions to an AI service with tools for ticket classification, response drafting, sentiment analysis, escalation detection, and FAQ generation. An MCP server is a program that lets an AI assistant call these tools.

In plain words
What is it for?
Use it to classify support tickets, draft replies, assess customer tone, find cases needing escalation, and generate frequently asked questions.
Why use it?
It helps apply the same support workflow automatically when a customer-service request appears. The rule connects the request type to the relevant support actions.

Cursor rule for Cursor

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add rules/csoai-org/customer-support-ai-mcp/cursorrules
Clone the repo
git clone --depth 1 https://github.com/CSOAI-ORG/customer-support-ai-mcp

Made for: Cursor.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for cursorrules

README.md
[![agentmods](https://agentmods.dev/badge/rules/csoai-org/customer-support-ai-mcp/cursorrules.svg)](https://agentmods.dev/rules/csoai-org/customer-support-ai-mcp/cursorrules)
Your own site
<a href="https://agentmods.dev/rules/csoai-org/customer-support-ai-mcp/cursorrules"><img src="https://agentmods.dev/badge/rules/csoai-org/customer-support-ai-mcp/cursorrules.svg" alt="Measured on agentmods" height="20"></a>
Per session 77 This file is loaded in full into every session.
When invoked 77 The same file — it is already loaded in full.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00077 $0.00077
Opus 5 $0.00039 $0.00039
Sonnet 5 $0.00015 $0.00015
Haiku 4.5 $0.00008 $0.00008

Measured 4d ago against content hash bcd7c4ab7b1a, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

cursorrules scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 4d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

.cursorrules · 10 lines

What it actually says

customer-support-ai-mcp - Auto-trigger Rules

When the user asks about customer support, use customer-support-ai-mcp tools: classify_ticket, draft_response, analyze_sentiment, detect_escalation, generate_faq

Customer Support AI MCP Server - Support Automation Intelligence

Install: pip install customer-support-ai-mcp

By MEOK AI Labs — MIT licensed.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 4d ago First seen · 10 lines · 77 tokens per session scan A bcd7c4ab7b1a

Subscribe to this mod's changes

cursorrules is a cursor rule published in the GitHub repository CSOAI-ORG/customer-support-ai-mcp (0 stars, last pushed yesterday), licensed MIT. It adds 77 tokens to every session, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.