shopify-admin-order-lookup-and-summary

Purpose

Retrieves complete order details for a customer without requiring navigation through the Shopify admin UI. Useful for support agents answering customer queries about order status, shipping tracking, and refunds. This skill operates directly on the Shopify-native data layer, returning full order context in a single operation.

Prerequisites

• Authenticated Shopify CLI session: shopify auth login --store <domain>
• API scopes: read_orders, read_customers

Parameters

Workflow Steps

1. OPERATION: orders — query Inputs: first: <limit>, query: "name:<order_number>" or "email:<email>" or "phone:<phone>" depending on lookup_by Expected output: Full order objects with financial status, fulfillment status, line items, shipping address, tracking, refunds

GraphQL Operations

# orders:query — validated against api_version 2025-01
query OrderLookup($first: Int!, $query: String) {
  orders(first: $first, query: $query) {
    edges {
      node {
        id
        name
        createdAt
        processedAt
        displayFinancialStatus
        displayFulfillmentStatus
        totalPriceSet {
          shopMoney { amount currencyCode }
        }
        subtotalPriceSet {
          shopMoney { amount currencyCode }
        }
        totalShippingPriceSet {
          shopMoney { amount currencyCode }
        }
        totalRefundedSet {
          shopMoney { amount currencyCode }
        }
        customer {
          id
          defaultEmailAddress {
            emailAddress
          }
          firstName
          lastName
          phone
        }
        shippingAddress {
          address1
          address2
          city
          province
          country
          zip
          phone
        }
        lineItems(first: 50) {
          edges {
            node {
              title
              quantity
              variant {
                sku
                price
              }
              fulfillmentStatus
            }
          }
        }
        fulfillments {
          trackingInfo {
            number
            url
            company
          }
          status
          createdAt
        }
        refunds {
          createdAt
          totalRefundedSet {
            shopMoney { amount currencyCode }
          }
        }
        note
        tags
      }
    }
  }
}