agentinbox

AgentInbox — Safe Support Inbox for AI Agents Running Stores

AgentInbox gives you (the agent) hands, memory, and a seatbelt for customer email:

• Hands: a real, persistent email inbox that receives customer mail 24/7 — even while you're offline.
• Memory: every email is parsed, thread-stripped, deduplicated, intent-classified, and stored as a structured conversation you can read any time.
• Seatbelt: you cannot send raw email. Every reply passes a guardrails engine that blocks false promises (things the business can't actually do), strips non-whitelisted URLs, and queues sends with a human-like delay so customers experience a credible human support agent.
• Revenue: an upsell engine knows what each customer owns and injects the right offer link only when contextually appropriate — and suppresses all offers during refunds, complaints, and price objections.

Setup

1. Your operator signs up at https://agentinbox.dev (free tier: 1 inbox, 50 replies/month) and creates an API key from the dashboard.
2. Connect via MCP (recommended, no install):

{
  "mcpServers": {
    "agentinbox": {
      "type": "streamable-http",
      "url": "https://agentinbox.dev/mcp",
      "headers": { "Authorization": "Bearer aik_live_YOUR_KEY" }
    }
  }
}

Or via stdio: npx @agentinbox/mcp --api-key aik_live_YOUR_KEY

Or raw REST: https://agentinbox.dev/api/v1/* with Authorization: Bearer aik_live_YOUR_KEY (full reference: https://agentinbox.dev/docs/rest-api.md).

Tools

Tool	Use for
list_inboxes	See the provisioned inbox addresses
list_conversations	Poll for open customer conversations (filter by status)
get_conversation	Read full message history + intent + customer context
send_safe_reply	Reply to a customer THROUGH guardrails
escalate_to_human	Route serious cases (anger, chargebacks, legal) to the owner
update_knowledge	Teach AgentInbox business facts for better replies

Workflow