customer-service

customer-service is a skill for Claude Code, Codex from aimerdoux/wavex-os. It costs 0 tokens per session (3,961 once invoked), scanned A, original, no licence file.

A work guide for a customer-service agent, including its role, memory, rules, and technical tasks. It describes how the agent should handle customer-service work.

In plain words
What is it for?
Use it to guide customer support tasks and produce the technical work expected from a customer-service agent.
Why use it?
It gives the agent a defined way to manage support conversations and follow required rules.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/aimerdoux/wavex-os/customer-service
Any agent
npx skills add aimerdoux/wavex-os --skill customer-service
Clone the repo
git clone --depth 1 https://github.com/aimerdoux/wavex-os

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for customer-service

README.md
[![agentmods](https://agentmods.dev/badge/skills/aimerdoux/wavex-os/customer-service.svg)](https://agentmods.dev/skills/aimerdoux/wavex-os/customer-service)
Your own site
<a href="https://agentmods.dev/skills/aimerdoux/wavex-os/customer-service"><img src="https://agentmods.dev/badge/skills/aimerdoux/wavex-os/customer-service.svg" alt="Measured on agentmods" height="20"></a>
Per session 0 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,961 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00000 $0.03961
Opus 5 $0.00000 $0.01980
Sonnet 5 $0.00000 $0.00792
Haiku 4.5 $0.00000 $0.00396

Measured 5d ago against content hash e69f8c14b8ba, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-05, from the pricing page.

Security

Grade A, and why

customer-service scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

packages/agent-templates/customer-service/SKILL.md · 401 lines

The source is not reproduced here

A licence we could not identify

The repository carries a LICENSE file, but it is custom or dual enough that GitHub cannot name it and neither can this catalogue. Unknown terms are not permission, so the body is not copied here. Read the licence at the source and decide for yourself.

Read it on GitHub

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 401 lines · 0 tokens per session scan A e69f8c14b8ba

Subscribe to this mod's changes

customer-service is a skill published in the GitHub repository aimerdoux/wavex-os (10 stars, last pushed 2mo ago), with no licence file. It costs nothing until one of its globs matches a file; then it loads 3,961 tokens. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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