norma-support

norma-support is a skill for Claude Code from AlpacaLabsLLC/skills-for-architects. It costs 38 tokens per session (444 once invoked), scanned A, original, MIT.

A support procedure for connecting to Arch Studio, understanding its access and memory, choosing a first workflow and troubleshooting from supplied evidence. It answers questions or prepares a scoped handoff but does not create an email service or support case.

In plain words
What is it for?
Use it for connection and installation questions, memory questions, Google, Miro or Figma capability questions, and evidence-based troubleshooting.
Why use it?
It gives users a defined place to resolve setup, access and capability questions without treating general architecture work as support work.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter. Also seen: names the AskUserQuestion tool.

Part of the as plugin — 61 skills, 8 agents, 2 hooks shipped together

Good fit Use it for connection and installation questions, memory questions, Google, Miro or Figma capability questions, and evidence-based troubleshooting.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/alpacalabsllc/skills-for-architects/norma-support
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add AlpacaLabsLLC/skills-for-architects --skill norma-support
Clone the repo
git clone --depth 1 https://github.com/AlpacaLabsLLC/skills-for-architects

Made for: Claude Code.

Or install as, the plugin that ships this one along with the rest of its 61 skills, 8 agents, 2 hooks.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for norma-support

README.md
[![agentmods](https://agentmods.dev/badge/skills/alpacalabsllc/skills-for-architects/norma-support/github.svg)](https://agentmods.dev/skills/alpacalabsllc/skills-for-architects/norma-support)
Your own site
<a href="https://agentmods.dev/skills/alpacalabsllc/skills-for-architects/norma-support"><img src="https://agentmods.dev/badge/skills/alpacalabsllc/skills-for-architects/norma-support/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for norma-support

Your own site · 80×15
<a href="https://agentmods.dev/skills/alpacalabsllc/skills-for-architects/norma-support"><img src="https://agentmods.dev/badge/skills/alpacalabsllc/skills-for-architects/norma-support.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 38 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 444 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00038 $0.00444
Opus 5.5 $0.00015 $0.00178
Sonnet 5.5 $0.00008 $0.00089
Haiku 4.5 $0.00004 $0.00044

Measured 29d ago against content hash 87768a121e25, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

norma-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 29d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/norma-support/SKILL.md · 22 lines

What it actually says

Norma support

This MCP workflow is a complete harness-native answer procedure with operations: []. Read the applicable knowledge and supplied evidence, answer or prepare the scoped handoff, and report its actual status. It has no hidden executable step. The separate email application retains its own access boundary and deployment identity.

Use the shared conversational knowledge for every support conversation. It is the same canonical resource loaded by the separately deployed email service. Loading this skill does not create that service, a case, a connection or authority to send a message.

Read the host contract, this component's declaration (skill:norma-support) and the applicable modes in the shared catalog. Use the host's actual delivery route. A simple answer requires no project setup, local runner or team.

For connection, installation or memory questions, use access and installation. For Google, Miro or Figma questions, use the dated capability observations. For protected case context or channel handoff, use case handoff. All four resources are pinned by the shared knowledge manifest; email loads their same bytes, not a separately authored prompt.

In a native host, route general architecture work to Norma or its domain owner under the user's existing authorization. This support entry point explains and guides; it does not inspect attachments, execute diagnostics, edit files or perform project production. Follow the completion contract: instructions delivered, work executed and outputs verified are separate claims.

Files

What ships with it

7 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 29d ago First seen · 22 lines · 38 tokens per session scan A 87768a121e25

Subscribe to this mod's changes

norma-support is a skill published in the GitHub repository AlpacaLabsLLC/skills-for-architects (382 stars, last pushed 4d ago), licensed MIT. It adds 38 tokens to every session and 444 once invoked, about $0.0002 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-21.

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