contact-center/ios

contact-center/ios is a skill for Claude Code, Codex from anthropics/knowledge-work-plugins. It costs 39 tokens per session (418 once invoked), scanned A, original, Apache-2.0.

A guide to integrating Zoom Contact Center features into native iOS apps. It covers in-app chat, video, virtual agents, scheduled callbacks, app lifecycle events, and rejoining sessions.

In plain words
What is it for?
Use it to add Zoom Contact Center chat, video, virtual-agent, or callback services to an iPhone or iPad app.
Why use it?
It explains the iOS-specific setup and lifecycle handling needed to keep Contact Center channels working as the app moves between states.

Skill for Claude CodeCodex

Part of the zoom-plugin plugin — 15 skills shipped together

About the project

Knowledge Work Plugins is an open-source collection of Claude extensions organized around roles such as productivity, sales, and customer support. Each plugin combines role-specific guidance, connectors, commands, and sub-agents so knowledge workers can use Claude with their team’s tools and processes. The catalogue entries are examples of, or workflows from, this plugin collection.

anthropics/knowledge-work-plugins · 23,849 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/anthropics/knowledge-work-plugins/ios
Any agent
npx skills add anthropics/knowledge-work-plugins --skill ios
Clone the repo
git clone --depth 1 https://github.com/anthropics/knowledge-work-plugins

Made for: Claude Code, Codex.

Or install zoom-plugin, the plugin that ships this one along with the rest of its 15 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for contact-center/ios

README.md
[![agentmods](https://agentmods.dev/badge/skills/anthropics/knowledge-work-plugins/ios.svg)](https://agentmods.dev/skills/anthropics/knowledge-work-plugins/ios)
Your own site
<a href="https://agentmods.dev/skills/anthropics/knowledge-work-plugins/ios"><img src="https://agentmods.dev/badge/skills/anthropics/knowledge-work-plugins/ios.svg" alt="Measured on agentmods" height="20"></a>
Per session 39 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 418 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00039 $0.00418
Opus 5 $0.00019 $0.00209
Sonnet 5 $0.00008 $0.00084
Haiku 4.5 $0.00004 $0.00042

Measured yesterday against content hash 48fa0fc3bece, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

contact-center/ios scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

2 near-identical copies found in the catalogue:

partner-built/zoom-plugin/skills/contact-center/ios/SKILL.md · 53 lines

What it actually says

Zoom Contact Center SDK - iOS

Official docs:

  1. concepts/sdk-lifecycle.md
  2. examples/service-patterns.md
  3. references/ios-reference-map.md
  4. troubleshooting/common-issues.md

SDK Surface Summary

  • Manager: ZoomCCInterface.sharedInstance()
  • Context: ZoomCCContext
  • Items: ZoomCCItem
  • Services:
  • chatService
  • zvaService
  • videoService
  • scheduledCallbackService

Hard Guardrails

  • Set ZoomCCContext before channel operations.
  • Forward app lifecycle calls (appDidBecomeActive, appDidEnterBackgroud, appWillResignActive, appWillTerminate).
  • Use item-based initialization for channels.
  • Keep rejoin URL handling connected to the video service path.

Common Chains

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.
Files

What ships with it

5 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. yesterday First seen · 53 lines · 39 tokens per session scan A 48fa0fc3bece

Subscribe to this mod's changes

contact-center/ios is a skill published in the GitHub repository anthropics/knowledge-work-plugins (23,849 stars, last pushed yesterday), licensed Apache-2.0. It adds 39 tokens to every session and 418 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

Related

Other skills, from other repositories

orca-emulator-android

Control an Android emulator / device from inside Orca using the orca CLI. Use for listing/booting AVDs, taps, swipes, typing, hardware buttons (incl. Back and Recents), rotation, app install/launch, runtime permissions, the accessibility tree, and logcat — driving a real adb-connected device or emulator.…

stablyai/orca · 104 tokens

android-tombstone-symbolication

Symbolicate the .NET runtime frames in an Android tombstone file. Extracts BuildIds and PC offsets from the native backtrace, downloads debug symbols from the Microsoft symbol server, and runs llvm-symbolizer to produce function names with source file and line numbers. USE FOR triaging a .NET MAUI or Mono Android app…

dotnet/skills · 176 tokens

dogfood

Systematically explore and test a mobile app on iOS/Android with agent-device to find bugs, UX issues, and other problems. Use when asked to dogfood, QA, exploratory test, find issues, bug hunt, or test this app on mobile.

callstack/agent-device · 55 tokens

winapp-maui

Package and sign .NET MAUI Windows apps with winapp, resolving the resizetizer manifest dependency. Use when packaging or signing a .NET MAUI Windows app, building a MAUI MSIX or signed unpackaged build in CI, or fixing 'manifest contains unresolved placeholders ($placeholder$)' errors from winapp package.

microsoft/winappCli · 71 tokens

apple-search-ads

When the user wants to set up, optimize, or scale Apple Search Ads (ASA) campaigns — including keyword bidding, match types, campaign structure, Creative Product Sets, CPP routing, and ROAS optimization. Use when the user mentions "Apple Search Ads", "ASA", "Search Ads", "Search tab ads", "Today tab ads", "CPT"…

Eronred/aso-skills · 127 tokens

android-pentest

安卓应用渗透测试 — APK分析、Hook、自动化测试、运行态驱动、签名恢复、抓包分析.

Netw0rkNoob/VulnClaw · 32 tokens