incident-management

incident-management is a skill for Claude Code, Codex from BagelHole/DevOps-Security-Agent-Skills. It costs 27 tokens per session (3,801 once invoked), scanned A, original, MIT.

A set of procedures for handling production incidents, such as outages or security problems. It covers severity levels, escalation, on-call schedules, coordinated response rooms, and blameless reviews after incidents.

In plain words
What is it for?
Use it to define incident response processes, coordinate live production problems, set up on-call notifications, and run post-incident reviews.
Why use it?
It gives teams a shared way to decide how serious an incident is, who responds, how updates are handled, and how to learn from what happened.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to define incident response processes, coordinate live production problems, set up on-call notifications, and run post-incident reviews.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/bagelhole/devops-security-agent-skills/incident-management
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add BagelHole/DevOps-Security-Agent-Skills --skill incident-management
Clone the repo
git clone --depth 1 https://github.com/BagelHole/DevOps-Security-Agent-Skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for incident-management

README.md
[![agentmods](https://agentmods.dev/badge/skills/bagelhole/devops-security-agent-skills/incident-management/github.svg)](https://agentmods.dev/skills/bagelhole/devops-security-agent-skills/incident-management)
Your own site
<a href="https://agentmods.dev/skills/bagelhole/devops-security-agent-skills/incident-management"><img src="https://agentmods.dev/badge/skills/bagelhole/devops-security-agent-skills/incident-management/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for incident-management

Your own site · 80×15
<a href="https://agentmods.dev/skills/bagelhole/devops-security-agent-skills/incident-management"><img src="https://agentmods.dev/badge/skills/bagelhole/devops-security-agent-skills/incident-management.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 27 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,801 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00027 $0.03801
Opus 5 $0.00014 $0.01901
Sonnet 5 $0.00005 $0.00760
Haiku 4.5 $0.00003 $0.00380

Measured 10d ago against content hash 1304b84b23db, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

incident-management scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 10d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

compliance/continuity/incident-management/SKILL.md · 462 lines

How it starts

The opening of the file, as written. The whole thing — 462 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Incident Management

Implement effective incident management processes including severity definitions, escalation matrices, war room procedures, and blameless post-mortem templates.

When to Use

  • Establishing incident management processes for production systems
  • Defining severity levels and escalation procedures
  • Running war rooms and coordinating incident response
  • Conducting blameless post-incident reviews
  • Building on-call schedules and notification workflows
  • Meeting compliance requirements for incident response (SOC 2, HIPAA, PCI DSS)

Severity Levels

severity_definitions:
  SEV1_critical:
    impact: "Complete service outage or data breach affecting all/most customers"
    examples:
      - Production site completely down
      - Data breach confirmed or suspected
      - Complete loss of a critical business function
      - Security incident with active exploitation
    response_time: "Immediate (within 5 minutes)"
    update_frequency: "Every 15-30 minutes"
    who_is_paged: "On-call engineer, engineering manager, incident commander, executive on-call"
    communication: "Status page update, customer email, executive notification"
    resolution_target: "< 1 hour to mitigate"

  SEV2_major:
    impact: "Major feature broken or severe degradation affecting many customers"
    examples:
      - Key feature completely non-functional
      - Significant performance degradation (>5x latency)
      - Data processing pipeline completely stalled
      - Partial outage affecting a region or segment
    response_time: "Within 15 minutes"
    update_frequency: "Every 30-60 minutes"
    who_is_paged: "On-call engineer, engineering manager"
    communication: "Status page update if customer-facing"
    resolution_target: "< 4 hours to mitigate"

  SEV3_moderate:
    impact: "Minor feature impaired or degradation affecting some customers"
    examples:
      - Non-critical feature broken
      - Moderate performance degradation
      - Elevated error rate (below threshold for SEV2)
      - Single-customer impact on non-critical function
    response_time: "Within 1 hour during business hours"
    update_frequency: "Every 2-4 hours"
    who_is_paged: "On-call engineer"
    communication: "Internal only unless customer inquires"
    resolution_target: "< 1 business day"

  SEV4_low:
    impact: "Cosmetic issue, minor inconvenience, or non-customer-facing problem"
    examples:
      - UI cosmetic bug
      - Non-critical monitoring gap
      - Internal tool degradation
      - Documentation inaccuracy in production
    response_time: "Next business day"
    update_frequency: "As needed"
    who_is_paged: "None (ticket created)"
    communication: "None"
    resolution_target: "Within sprint planning cycle"

Read the full file on GitHub · 462 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 10d ago First seen · 462 lines · 27 tokens per session scan A 1304b84b23db

Subscribe to this mod's changes

incident-management is a skill published in the GitHub repository BagelHole/DevOps-Security-Agent-Skills (1,071 stars, last pushed 3mo ago), licensed MIT. It adds 27 tokens to every session and 3,801 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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