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crisis-communication

crisis-communication is a skill for Claude Code from brainbytes-dev/everything-claude-marketing. It costs 33 tokens per session (3,275 once invoked), scanned A, original, MIT.

A communication guide for handling public crises, such as data breaches, product failures, negative coverage, or viral complaints.

In plain words
What is it for?
Use it to prepare responses to security incidents, public misconduct, customer backlash, legal issues, or other reputation threats.
Why use it?
It helps separate confirmed facts from speculation, assess who is affected, and coordinate a consistent public response.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the everything-claude-marketing plugin — 72 skills, 22 commands, 18 agents, 2 hooks shipped together

not rated 10repo +1 7mo ago A scan 33 tokens original MIT

Good fit Use it to prepare responses to security incidents, public misconduct, customer backlash, legal issues, or other reputation threats.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/brainbytes-dev/everything-claude-marketing/crisis-communication
View source ↗ brainbytes-dev/everything-claude-marketing
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add brainbytes-dev/everything-claude-marketing --skill crisis-communication
Clone the repo
git clone --depth 1 https://github.com/brainbytes-dev/everything-claude-marketing

Made for: Claude Code.

Or install everything-claude-marketing, the plugin that ships this one along with the rest of its 72 skills, 22 commands, 18 agents, 2 hooks.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for crisis-communication

README.md
[![agentmods](https://agentmods.dev/badge/skills/brainbytes-dev/everything-claude-marketing/crisis-communication/github.svg)](https://agentmods.dev/skills/brainbytes-dev/everything-claude-marketing/crisis-communication)
Your own site
<a href="https://agentmods.dev/skills/brainbytes-dev/everything-claude-marketing/crisis-communication"><img src="https://agentmods.dev/badge/skills/brainbytes-dev/everything-claude-marketing/crisis-communication/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for crisis-communication

Your own site · 80×15
<a href="https://agentmods.dev/skills/brainbytes-dev/everything-claude-marketing/crisis-communication"><img src="https://agentmods.dev/badge/skills/brainbytes-dev/everything-claude-marketing/crisis-communication.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 33 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,275 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00033 $0.03275
Opus 5.5 $0.00013 $0.01310
Sonnet 5.5 $0.00007 $0.00655
Haiku 4.5 $0.00003 $0.00328

Measured 2mo ago against content hash abb51980c8c4, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

crisis-communication scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/pr/crisis-communication/SKILL.md · 331 lines

How it starts

The opening of the file, as written. The whole thing — 331 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Crisis Communication

When to Activate

  • A data breach, security incident, or product failure affects customers
  • Negative press coverage or a viral negative story about the company
  • An employee or executive does or says something publicly problematic
  • A social media post goes viral for the wrong reasons
  • Customer backlash to a policy change, pricing change, or product decision
  • Legal issues become public (lawsuits, regulatory actions)
  • Industry-wide crisis where your company needs to take a position
  • Any situation where "should we say something?" is being asked urgently

First Questions

  1. What happened? (Facts only. No assumptions, no rumors.)
  2. Who is affected? (Customers, employees, partners, investors, public)
  3. How severe is this? (Use the severity classification below.)
  4. Is the situation still developing or has it stabilized?
  5. Who knows about it? (Internal only, some external, widely public)
  6. What is the factual, confirmed information vs. speculation?
  7. Do we have legal exposure? (If yes, loop in legal immediately.)
  8. Who is our spokesperson? (One voice. Consistent.)

Crisis Classification

Severity Level 1 — Minor

Examples: Negative review goes slightly viral. Minor product bug frustrates users. Employee tweets something mildly controversial. Response window: 24-48 hours. Response level: Social media team handles. Manager approval. Communication: Social media response. Possibly a brief statement.

Severity Level 2 — Moderate

Examples: Significant product outage (4+ hours). Negative press article in a major outlet. Customer data affected (small scale). Leadership misstep. Response window: 4-12 hours. Response level: VP/Director-level ownership. Cross-functional coordination. Communication: Public statement. Direct customer communication. Social media response.

Severity Level 3 — Severe

Examples: Major data breach. Executive misconduct. Product causes harm. Regulatory action. Massive public backlash. Response window: 1-4 hours (golden hour principle). Response level: CEO-level ownership. War room. Legal counsel. Board notification. Communication: Press statement. Customer notification. Employee communication. Potentially regulator notification. May require media interviews.

Read the full file on GitHub · 331 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2mo ago First seen · 331 lines · 33 tokens per session scan A abb51980c8c4

Subscribe to this mod's changes

crisis-communication is a skill published in the GitHub repository brainbytes-dev/everything-claude-marketing (10 stars, last pushed 7mo ago), licensed MIT. It adds 33 tokens to every session and 3,275 once invoked, about $0.0001 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

Legal and complianceMarketing and SEO
Related

crisis-communication compared with skills from other repositories

crisis-communication next to 6 skills from other repositories
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crisis-communicationbrainbytes-dev/everything-claude-marketingSkill107mo agoMITA33Claude Code
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legal-holdanthropics/claude-for-legalSkill9.9k3d agoApache-2.0A68Claude Code
specification-writingwanshuiyin/Auto-claude-code-research-in-sleepSkill19k3d agoMITA49Claude Code
terms-of-servicegenspark-ai/genofficeSkill12k2d agoApache-2.0A32Claude Code, Codex
x-scorecardx-cmd/x-cmdSkill4.7k7d agoApache-2.0A57Claude Code, Codex
gesellschaftsrechtliche-satzungen-agbKlotzkette/claude-fuer-deutsches-rechtSkill1.8kyesterdayApache-2.0A69Claude Code