accesscall

AccessCall

#accesscall

Use this skill when a user wants to conduct an accessibility intake interview by phone instead of a web form, typically to support a Section 508 or WCAG conformance audit (VPAT 2.4).

Accessibility intake forms are themselves often inaccessible: screen reader fatigue, motor impairment, low vision, or cognitive load can all block someone from completing the exact form meant to capture their barrier report. AccessCall places a short phone call instead, conducts a structured verbal interview, and returns a result that maps onto standard VPAT 2.4 conformance report fields.

When To Use

#when-to-use

Use this skill for:

• accessibility intake for someone who cannot use a web-based audit form
• gathering verbal barrier reports to populate a VPAT 2.4 / Section 508 audit report
• "call and ask about accessibility issues" or similar one-off outbound intake requests

When Not To Use

#when-not-to-use

Do not use this skill to:

• place a call without the user explicitly confirming the recipient and their intent first
• guess a phone number's country code or region; ask if ambiguous
• call a third party who is not the requesting user without documented prior consent from that person
• auto-populate a VPAT row when the follow-up contact was never confirmed back to the caller (see Safety Rules)
• treat the auto-selected WCAG criterion row as final without human review; matching is done at the WCAG principle level (Perceivable / Operable / Understandable / Robust), not the specific success criterion

Setup

#setup

scripts/format-to-vpat.js depends on docx, jszip, and xml-js (declared in package.json). Run npm install inside skills/accesscall/ before using it — without this step it fails immediately with Cannot find module 'jszip'. scripts/parse-recap.js and scripts/phone-utils.js have no external dependencies and need no install step.

Core Workflow

#core-workflow