call-human-escalation-request-auditor

call-human-escalation-request-auditor is a skill for Claude Code, Codex from CALLE-AI/awesome-phone-call-agents. It costs 92 tokens per session (2,044 once invoked), scanned A, original, MIT.

An offline transcript checker for AI phone calls. It detects when a caller asks for a human and grades whether the agent honoured, deflected, ignored, or falsely claimed to be that human.

In plain words
What is it for?
Use it after calls to audit requests such as “let me speak to a manager” and to create an honest goal for handling future escalation requests.
Why use it?
A voice agent can lose trust by pretending to be a person or by mishandling a request for human help. The transcript alone can reveal these responses.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it after calls to audit requests such as “let me speak to a manager” and to create an honest goal for handling future escalation requests.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add CALLE-AI/awesome-phone-call-agents --skill call-human-escalation-request-auditor
Clone the repo
git clone --depth 1 https://github.com/CALLE-AI/awesome-phone-call-agents

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for call-human-escalation-request-auditor

README.md
[![agentmods](https://agentmods.dev/badge/skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor/github.svg)](https://agentmods.dev/skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor)
Your own site
<a href="https://agentmods.dev/skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor"><img src="https://agentmods.dev/badge/skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

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Your own site · 80×15
<a href="https://agentmods.dev/skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor"><img src="https://agentmods.dev/badge/skills/calle-ai/awesome-phone-call-agents/call-human-escalation-request-auditor.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 92 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,044 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00092 $0.02044
Opus 5.5 $0.00037 $0.00818
Sonnet 5.5 $0.00018 $0.00409
Haiku 4.5 $0.00009 $0.00204

Measured 11d ago against content hash f6f9a6fa0a3d, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

call-human-escalation-request-auditor scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

The scan reads SKILL.md. This mod also ships 2 executable files (scripts/human_escalation_request_auditor.py, scripts/test_human_escalation_request_auditor.py), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/call-human-escalation-request-auditor/SKILL.md · 165 lines

How it starts

The opening of the file, as written. The whole thing — 165 lines — stays where its author put it; the contents beside it link to each section on GitHub.

call-human-escalation-request-auditor

The callee's demand for a human is the highest-trust moment in the call. Grade it honestly.

Voice agents can now plausibly pass as human in three-party conversation, which makes the moment a callee says "let me talk to a real person" a trust crossroads: the agent can honor it, fake it, ignore it, or - worst - claim to be the human being asked for. That last failure is realistic, not hypothetical, and regulators already treat AI-caller identity as regulated territory. This skill grades how the agent handled the demand, from the transcript alone.

Why this skill exists

  • Existing skills cover the other directions: call-review checks stop-request and DNC phrasings on the agent side, and skills such as incident-escalation-call help an agent escalate to humans. None audits the callee-to-human direction: did the agent respond honestly when the person demanded a person?
  • call-answer-evasion-auditor grades honesty answers to direct identity questions; this skill covers the escalation demand that often surrounds them, and delegates pure identity probes back to it automatically.

When To Use

  • after any call where the callee may have asked for a person ("can I speak to a human", "Manager. Now.")
  • when tuning an agent's escalation policy, to measure how it actually behaved under a demand instead of how you hope it behaves
  • before connecting a new goal template to production, to baseline the escalation behavior of the previous prompt version

When Not To Use

  • identity probes alone ("are you a robot?"): the skill never grades these as requests - it records them in delegated_identity_probes with a note pointing behavioral honesty grading to the call-answer-evasion-auditor
  • to prove a transfer physically occurred; the skill reads the transcript only, and an HONORED grade means the agent acknowledged and committed on the record, nothing more
  • non-English calls; the request, role, and grading lexicons are English

Read the full file on GitHub · 165 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 165 lines · 92 tokens per session scan A f6f9a6fa0a3d

Subscribe to this mod's changes

call-human-escalation-request-auditor is a skill published in the GitHub repository CALLE-AI/awesome-phone-call-agents (109 stars, last pushed yesterday), licensed MIT. It adds 92 tokens to every session and 2,044 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-09.

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