concord-policy-audit

concord-policy-audit is a skill for Claude Code, Codex from CALLE-AI/awesome-phone-call-agents. It costs 41 tokens per session (872 once invoked), scanned A, original, MIT.

A phone-based audit for an organization’s own branches. It asks fixed questions, compares the answers with written policy, and reports gaps by branch rather than judging individual workers.

In plain words
What is it for?
Use it to check advice given by pharmacies, clinics, insurers, or other branch networks about defined policies and instructions.
Why use it?
It helps reveal when callers receive advice that differs from the organization’s required policy, without turning the results into staff performance records.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to check advice given by pharmacies, clinics, insurers, or other branch networks about defined policies and instructions.

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Install with agentmods
npx agentmods add skills/calle-ai/awesome-phone-call-agents/concord-policy-audit
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add CALLE-AI/awesome-phone-call-agents --skill concord-policy-audit
Clone the repo
git clone --depth 1 https://github.com/CALLE-AI/awesome-phone-call-agents

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for concord-policy-audit

README.md
[![agentmods](https://agentmods.dev/badge/skills/calle-ai/awesome-phone-call-agents/concord-policy-audit/github.svg)](https://agentmods.dev/skills/calle-ai/awesome-phone-call-agents/concord-policy-audit)
Your own site
<a href="https://agentmods.dev/skills/calle-ai/awesome-phone-call-agents/concord-policy-audit"><img src="https://agentmods.dev/badge/skills/calle-ai/awesome-phone-call-agents/concord-policy-audit/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for concord-policy-audit

Your own site · 80×15
<a href="https://agentmods.dev/skills/calle-ai/awesome-phone-call-agents/concord-policy-audit"><img src="https://agentmods.dev/badge/skills/calle-ai/awesome-phone-call-agents/concord-policy-audit.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 41 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 872 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00041 $0.00872
Opus 5 $0.00020 $0.00436
Sonnet 5 $0.00008 $0.00174
Haiku 4.5 $0.00004 $0.00087

Measured 6d ago against content hash de0a6c7222ea, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

concord-policy-audit scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/concord-policy-audit/SKILL.md · 86 lines

How it starts

The opening of the file, as written. The whole thing — 86 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Concord

Use this skill when an operator wants to know whether their own locations give callers the answer their policy requires: a pharmacy chain checking counter advice, a clinic network checking triage instructions, an insurer checking how branches describe a term.

Concord calls branches the operator owns, asks a fixed set of questions, records what was said, and rules each answer against a written rubric. It reports on branches, never on people.

When not to use

  • The lines belong to someone else. Concord audits an operator's own estate. Calling a competitor's shop to score their staff is not this tool.
  • The user wants to identify, rank or discipline the individual who answered. Decline. That is the boundary the product is built around, not a setting.
  • The user wants a customer survey, a sales call, or a line-health check. For whether a line technically works, use linecanary-monitor instead. Concord judges what a human said, not whether the phone rang.

Required inputs

  • the operator organisation and who requested the audit
  • one to twelve branches, each with an E.164 number and a written authorization reference showing the operator owns that line
  • the branches' timezone and weekday call window
  • a rubric: a scenario plus criteria, each with the question to ask, the policy in the policy's own words, the field to extract, and the answer policy requires

Do not invent policy. The rubric is written by whoever owns the policy, and Concord reads it rather than inferring it.

Workflow

  1. Write the rubric and the audit file. See assets/.
  2. Run concord task to show the operator the exact words branches will hear and the schema the call must answer in.
  3. Run concord preview for masked numbers, the call count and an approval token bound to that exact audit.
  4. Pause for explicit approval. Asking for a preview is not approval to call.
  5. Run the exact command preview printed. A live run needs --live, the matching token, and an open weekday window, all three.
  6. Present the gap register. Deviations first, then unresolved answers.
  7. Route every finding to the branch, never to a named person.

Read the full file on GitHub · 86 lines

Files

What ships with it

4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 86 lines · 41 tokens per session scan A de0a6c7222ea

Subscribe to this mod's changes

concord-policy-audit is a skill published in the GitHub repository CALLE-AI/awesome-phone-call-agents (88 stars, last pushed yesterday), licensed MIT. It adds 41 tokens to every session and 872 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-06.

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