CallIntelligence

A tool for turning sales and customer-success call transcripts into organized information. A transcript is the written record of a recorded conversation, and the results can include summaries, competitors, objections, requested features, and deal probability.

In plain words
What is it for?
Use it to analyze a pasted or received call transcript, track sales-pipeline health and customer sentiment, collect feature requests and objections, identify competitors, and produce recurring call reports.
Why use it?
It removes the need to read every call and manually record the important business details, while allowing results to be added to Google Sheets and notifications sent to Discord.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/carbeneai/forge/callintelligence
Any agent
npx skills add CarbeneAI/Forge --skill callintelligence
Clone the repo
git clone --depth 1 https://github.com/CarbeneAI/Forge

Made for: Claude Code, Codex.

Per session 54 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 874 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00054 $0.00874
Opus 5 $0.00027 $0.00437
Sonnet 5 $0.00011 $0.00175
Haiku 4.5 $0.00005 $0.00087

Measured 2d ago against content hash 6495bdb45cab, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

CallIntelligence scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

The scan reads SKILL.md. This mod also ships 1 executable file (tools/AnalyzeCall.ts), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

.claude/skills/CallIntelligence/SKILL.md · 118 lines

How it starts

The opening of the file, as written. The whole thing — 118 lines — stays where its author put it; the contents beside it link to each section on GitHub.

CallIntelligence

Extract actionable intelligence from call transcripts for tracking sales pipeline health, customer sentiment, feature requests, and competitive landscape.

Workflow Routing

Workflow Trigger File
Analyze "analyze this call", "process transcript" workflows/Analyze.md
Report "call intelligence report", "weekly call summary" workflows/Report.md

Quick Start

Manual Analysis (Paste Transcript)

User: "Analyze this sales call transcript: [paste transcript]"
→ Uses extract_call_intelligence Fabric pattern
→ Returns structured JSON with competitors, objections, deal probability
→ Optionally appends to Google Sheet

Automated Pipeline (n8n)

Webhook at calls.home.yourdomain.com receives:

  • Client name
  • Call type (sales/customer_success)
  • Transcript text

Pipeline: Webhook → PAI Analysis → Google Sheets → Discord notification

Output Fields

Sales Calls

Field Description
summary 2-3 sentence call overview
competitors Companies/products mentioned as alternatives
objections Concerns or pushback from prospect
feature_requests Capabilities they asked about
deal_probability 0-100% likelihood to close
next_steps Agreed action items

Customer Success Calls

Field Description
summary 2-3 sentence call overview
feature_requests Desired new capabilities
recurring_issues Pain points or problems discussed
expansion_signals Interest in upgrades/growth
sentiment 1-10 overall satisfaction score
follow_up_required Action items needed

Google Sheets Integration

Sheet: "Call Intelligence" (two tabs)

Sales Calls Tab Columns

Date | Client | Summary | Competitors | Objections | Feature Requests | Deal Probability | Next Steps

Customer Success Tab Columns

Date | Client | Summary | Feature Requests | Recurring Issues | Expansion Signals | Sentiment | Follow-up

Read the full file on GitHub · 118 lines

Files

What ships with it

6 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 118 lines · 54 tokens per session scan A 6495bdb45cab

Subscribe to this mod's changes

CallIntelligence is a skill published in the GitHub repository CarbeneAI/Forge (9 stars, last pushed 1mo ago), licensed MIT. It adds 54 tokens to every session and 874 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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