"ecom-conversational"

"ecom-conversational" is a skill for Claude Code from charlieviettq/awesome-agent-skill. It costs 96 tokens per session (1,130 once invoked), scanned A, a copy of ecom-conversational, MIT.

A guide to selling products through messaging apps such as LINE, WhatsApp, Instagram Direct Messages, and Facebook Messenger. It covers helpful chat flows, product displays, and ways to move from questions to purchases.

In plain words
What is it for?
Use it to design chatbot conversations, product cards, messaging-based buying flows, and commerce strategies for different messaging platforms.
Why use it?
It helps businesses meet customers in conversations they already use without turning every message into an immediate sales pitch. The approach puts assistance and trust before recommendations.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Good fit Use it to design chatbot conversations, product cards, messaging-based buying flows, and commerce strategies for different messaging platforms.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/charlieviettq/awesome-agent-skill/ecom-conversational
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add charlieviettq/awesome-agent-skill --skill ecom-conversational
Clone the repo
git clone --depth 1 https://github.com/charlieviettq/awesome-agent-skill

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for "ecom-conversational"

README.md
[![agentmods](https://agentmods.dev/badge/skills/charlieviettq/awesome-agent-skill/ecom-conversational/github.svg)](https://agentmods.dev/skills/charlieviettq/awesome-agent-skill/ecom-conversational)
Your own site
<a href="https://agentmods.dev/skills/charlieviettq/awesome-agent-skill/ecom-conversational"><img src="https://agentmods.dev/badge/skills/charlieviettq/awesome-agent-skill/ecom-conversational/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for "ecom-conversational"

Your own site · 80×15
<a href="https://agentmods.dev/skills/charlieviettq/awesome-agent-skill/ecom-conversational"><img src="https://agentmods.dev/badge/skills/charlieviettq/awesome-agent-skill/ecom-conversational.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 96 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,130 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin 97% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00096 $0.01130
Opus 5 $0.00048 $0.00565
Sonnet 5 $0.00019 $0.00226
Haiku 4.5 $0.00010 $0.00113

Measured 9d ago against content hash 1485b9d9fe74, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-13, from the pricing page.

Security

Grade A, and why

"ecom-conversational" scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

97% identical to ecom-conversational — 8 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

.claude/skills/ecom-conversational/SKILL.md · 110 lines

How it starts

The opening of the file, as written. The whole thing — 110 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Conversational Commerce

Framework

IRON LAW: Conversation First, Commerce Second

Conversational commerce works because it meets customers WHERE THEY
ALREADY ARE (messaging apps). Forcing a sales pitch into a chat channel
kills trust. The conversation must provide genuine value (answering questions,
solving problems) BEFORE introducing products or purchases.

The sequence: Help → Trust → Recommend → Convert

Platform Comparison (Asia-Pacific Focus)

Platform Users (Taiwan) Commerce Features Best For
LINE 21M+ (95% penetration) LINE Shopping, Rich Menu, LIFF, payment Taiwan, Japan, Thailand primary channel
Instagram DM ~10M Shop tags, quick replies, product stickers Visual products, younger demographic
Facebook Messenger ~18M Shops integration, automated responses Broad reach, older demographic
WhatsApp Limited in Taiwan Catalog, cart, payment (select markets) SEA, India, Brazil
WeChat ~1M (Taiwan) Mini Programs, WeChat Pay China-connected businesses

Conversation Flow Design

1. Entry Points — How customers start the conversation

  • QR code in store, ad click-to-message, website chat widget, social media link

2. Welcome Flow — First 3 messages

  • Greet warmly, set expectations, offer navigation options
  • Rich menu (LINE) or quick reply buttons — don't ask open-ended questions early

3. Product Discovery — Help them find what they need

  • Guided questions: "What are you looking for?" → category → product
  • Product cards with image, price, and "Buy" button
  • AI-powered recommendations based on conversation context

4. Purchase Flow — Minimize friction

  • In-chat checkout where possible (LINE Pay, in-app payment)
  • If redirecting to website, deep-link to the specific product (not homepage)
  • Order confirmation message with tracking

5. Post-Purchase — Retain and upsell

  • Shipping updates via message
  • Follow-up: "How's the product?" (7 days after delivery)
  • Personalized recommendations based on purchase history

Read the full file on GitHub · 110 lines

Files

What ships with it

3 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 110 lines · 96 tokens per session scan A 1485b9d9fe74

Subscribe to this mod's changes

"ecom-conversational" is a skill published in the GitHub repository charlieviettq/awesome-agent-skill (26 stars, last pushed 1mo ago), licensed MIT. It adds 96 tokens to every session and 1,130 once invoked, about $0.0005 per session on Opus 5. A static security scan graded it A with 0 findings. It is 97% identical to ecom-conversational, differing in 8 lines, and is treated as a copy.

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