Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add ckorhonen/claude-skills --skill freshdesk-apigit clone --depth 1 https://github.com/ckorhonen/claude-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/ckorhonen/claude-skills/freshdesk-api)<a href="https://agentmods.dev/skills/ckorhonen/claude-skills/freshdesk-api"><img src="https://agentmods.dev/badge/skills/ckorhonen/claude-skills/freshdesk-api/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/ckorhonen/claude-skills/freshdesk-api"><img src="https://agentmods.dev/badge/skills/ckorhonen/claude-skills/freshdesk-api.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00055 | $0.03968 |
| Opus 5 | $0.00028 | $0.01984 |
| Sonnet 5 | $0.00011 | $0.00794 |
| Haiku 4.5 | $0.00006 | $0.00397 |
Grade A, and why
freshdesk-api scanned grade A with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Makes network callslowCapability
Not a fault in itself. Listed so you know the mod talks to something, and to what.
- `curl` for HTTP requests How it starts
The opening of the file, as written. The whole thing — 544 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Freshdesk API
Overview
Build integrations with Freshdesk's helpdesk platform using their REST API v2. Manage support tickets, contacts, companies, agents, and automate workflows. The API supports full CRUD operations on all major resources with filtering, pagination, and embedded data.
When to Use
- Building helpdesk integrations or support dashboards
- Extracting and analyzing support ticket data
- Automating ticket routing, assignment, or updates
- Syncing contacts/companies with CRM systems
- Creating custom reporting on support metrics
- Implementing chatbots or AI-powered support tools
- Migrating data to/from Freshdesk
Prerequisites
API Key Setup
- Log into Freshdesk as an Admin
- Click your profile picture → Profile Settings
- Find your API Key on the right sidebar
- Store securely (never commit to version control)
# Set environment variable
export FRESHDESK_API_KEY="your-api-key-here"
export FRESHDESK_DOMAIN="yourcompany" # From yourcompany.freshdesk.com
Required Tools
curlfor HTTP requestsjqfor JSON parsing (brew install jqon macOS)- For SDKs: Python 3.6+, Node.js 14+, or Ruby 2.7+
API Base URL
https://{domain}.freshdesk.com/api/v2/
Replace {domain} with your Freshdesk subdomain (e.g., acme for acme.freshdesk.com).
Authentication
Freshdesk uses HTTP Basic Authentication with your API key as the username and X as the password.
curl Example
# Using -u flag (username:password)
curl -u "$FRESHDESK_API_KEY:X" \
"https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets"
# Using Authorization header
curl -H "Authorization: Basic $(echo -n "$FRESHDESK_API_KEY:X" | base64)" \
"https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets"
Headers
Always include:
Content-Type: application/json
Quick Start
Get All Tickets
curl -u "$FRESHDESK_API_KEY:X" \
-H "Content-Type: application/json" \
"https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets"
What ships with it
4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 12d ago First seen · 544 lines · 55 tokens per session scan A bf46123376b5
freshdesk-api is a skill published in the GitHub repository ckorhonen/claude-skills (14 stars, last pushed 2mo ago), licensed MIT. It adds 55 tokens to every session and 3,968 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 1 finding (makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.
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