recall-response

Recall Response

Handle product recall or safety alert from detection through close-out. Timelines are legal deadlines, not suggestions.

MCP Tools

# Monitor for recall signals affecting your product category
mcp__claude_ai_Cleo_Insight__search_signals(q="recall", risk_level="critical", limit=25)
mcp__claude_ai_Cleo_Insight__search_signals(q="safety alert", risk_level="high", limit=25)
mcp__claude_ai_Cleo_Insight__search_signals(q="RAPEX", limit=25)

# Get details on a specific recall signal
mcp__claude_ai_Cleo_Insight__get_signal(id="<signal-id>")

# Check if your product's substances are affected by new bans
mcp__claude_ai_CLEO_LEGAL_API__compliance/check
  ingredients: ["<your-ingredients>"]
  target_markets: ["EU", "US", "UK"]

# Get company profile for affected products list
mcp__claude_ai_Cleo_Insight__get_company_profile
mcp__claude_ai_Cleo_Insight__list_products

# Upload recall documentation as compliance evidence
mcp__bastion__upload-compliance-document(name="recall-report-2026.pdf", document="data:application/pdf;base64,...")
mcp__bastion__add-compliance-test-evidence(testId="<test-id>", name="Recall close-out report", description="Product recall corrective action documentation", evidenceDocumentId="<doc-id>")

Recall Decision Tree

digraph {
  rankdir=TB; node [shape=box style=rounded fontsize=10];
  trigger [label="Safety issue detected" shape=hexagon];
  assess [label="Assess severity\n+ scope" shape=diamond];
  serious [label="Serious risk?\nDeath, injury, chemical\nexposure above limit" shape=diamond];
  notify_auth [label="NOTIFY AUTHORITIES\nwithin 10 business days (EU)\nwithin 24h (US CPSC)\nwithin 3 days (UK OPSS)"];
  voluntary [label="Voluntary recall\nor corrective action"];
  scope [label="Define scope:\nbatch numbers, markets,\nquantity sold, distribution"];
  dist [label="Notify distributors\n+ retailers\nSTOP SALE immediately"];
  consumer [label="Consumer notification\n+ return/refund process"];
  correct [label="Corrective action:\nreformulate, repair,\ndestroy, rework"];
  closeout [label="Close-out report\nto authorities"];

  trigger -> assess -> serious;
  serious -> notify_auth [label="YES"];
  serious -> voluntary [label="NO -- minor issue"];
  notify_auth -> scope -> dist -> consumer -> correct -> closeout;
  voluntary -> scope;
}