incident-postmortem

incident-postmortem is a skill for Claude Code from cnfeat/top-pm-skills. It costs 71 tokens per session (1,470 once invoked), scanned A, original, MIT.

A writing guide for documenting a software incident, including what happened, who was affected, why it happened, and how to prevent a repeat.

In plain words
What is it for?
It helps create timelines, root-cause analyses, impact summaries, responder records, communications records, and action items.
Why use it?
It gives teams a clear, blameless record of an outage or serious problem and turns the lessons into specific follow-up work.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the pm-engineering plugin — 37 skills shipped together

Good fit It helps create timelines, root-cause analyses, impact summaries, responder records, communications records, and action items.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/cnfeat/top-pm-skills/incident-postmortem
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add cnfeat/top-pm-skills --skill incident-postmortem
Clone the repo
git clone --depth 1 https://github.com/cnfeat/top-pm-skills

Made for: Claude Code.

Or install pm-engineering, the plugin that ships this one along with the rest of its 37 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for incident-postmortem

README.md
[![agentmods](https://agentmods.dev/badge/skills/cnfeat/top-pm-skills/incident-postmortem/github.svg)](https://agentmods.dev/skills/cnfeat/top-pm-skills/incident-postmortem)
Your own site
<a href="https://agentmods.dev/skills/cnfeat/top-pm-skills/incident-postmortem"><img src="https://agentmods.dev/badge/skills/cnfeat/top-pm-skills/incident-postmortem/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for incident-postmortem

Your own site · 80×15
<a href="https://agentmods.dev/skills/cnfeat/top-pm-skills/incident-postmortem"><img src="https://agentmods.dev/badge/skills/cnfeat/top-pm-skills/incident-postmortem.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 71 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,470 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00071 $0.01470
Opus 5 $0.00036 $0.00735
Sonnet 5 $0.00014 $0.00294
Haiku 4.5 $0.00007 $0.00147

Measured 5d ago against content hash 2714c2b4882f, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

incident-postmortem scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

参考skill/pm-claude-skills-main/pm-claude-skills-main/plugins/pm-engineering/skills/incident-postmortem/SKILL.md · 156 lines

How it starts

The opening of the file, as written. The whole thing — 156 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Incident Postmortem Skill

This skill produces a complete, blameless incident postmortem document following industry-standard format. Output enforces blameless framing throughout — system gaps over individual failures — and drives toward specific, closeable action items rather than vague process commitments.

Required Inputs

Ask the user for these if not provided:

  • Incident title / ID
  • Severity (P1 / P2 / P3 or SEV1 / SEV2 / SEV3)
  • Date and duration of the incident
  • What happened (rough notes are fine — the skill will structure them)
  • Services or systems affected
  • Customer impact (how many users, what was degraded)
  • How it was detected
  • How it was resolved
  • Initial thoughts on root cause
  • Action items already identified (optional)
  • Responders (who was on-call or responded — names or roles; used for the timeline, not for blame)
  • Customer or external communications sent (optional — any status page updates, emails, or support messages with timestamps)

Output Format


Incident Postmortem: [Incident Title]

Incident ID: [ID] Severity: [P1/P2/P3] Date: [Date] Duration: [Start time → Resolution time — total duration] Status: [Resolved / Monitoring / Ongoing] Author: [Leave blank for user to fill] Last updated: [Date]


Executive Summary

[3–5 sentences. Describe what happened, who was affected, and what was done to resolve it. Written for a non-technical stakeholder. No jargon. No blame.]


Impact

Dimension Details
Users affected [Number or percentage]
Services degraded [List affected services]
Business impact [Revenue, SLA breach, support tickets, etc. if known]
Duration [Total time from first detection to full resolution]

Timeline

List events in chronological order. Each entry: [HH:MM UTC] — [What happened. Who did what. What changed.]

Rules for timeline entries:

  • Use passive or system-focused language — avoid "X made a mistake"
  • Include: first symptom, detection, escalation, hypothesis tested, fix applied, confirmation of resolution
  • Note time between key events (e.g. "22 minutes between detection and escalation")

Read the full file on GitHub · 156 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 156 lines · 71 tokens per session scan A 2714c2b4882f

Subscribe to this mod's changes

incident-postmortem is a skill published in the GitHub repository cnfeat/top-pm-skills (48 stars, last pushed 2mo ago), licensed MIT. It adds 71 tokens to every session and 1,470 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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