oncall-runbook

oncall-runbook is a skill for Claude Code from cnfeat/top-pm-skills. It costs 86 tokens per session (2,819 once invoked), scanned A, original, MIT.

An on-call runbook is a guide for engineers responding to service alerts, including what to check, who to contact, and how to handle common failures. On-call means being responsible for responding when a system has problems, often outside normal hours.

In plain words
What is it for?
Use it to document alert responses, escalation paths, deployment rollbacks, service dependencies, and on-call handoffs.
Why use it?
It reduces the need to remember procedures or find help during an outage. Clear escalation and handoff instructions make incident response more consistent.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the pm-engineering plugin — 37 skills shipped together

Good fit Use it to document alert responses, escalation paths, deployment rollbacks, service dependencies, and on-call handoffs.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/cnfeat/top-pm-skills/oncall-runbook
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add cnfeat/top-pm-skills --skill oncall-runbook
Clone the repo
git clone --depth 1 https://github.com/cnfeat/top-pm-skills

Made for: Claude Code.

Or install pm-engineering, the plugin that ships this one along with the rest of its 37 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for oncall-runbook

README.md
[![agentmods](https://agentmods.dev/badge/skills/cnfeat/top-pm-skills/oncall-runbook/github.svg)](https://agentmods.dev/skills/cnfeat/top-pm-skills/oncall-runbook)
Your own site
<a href="https://agentmods.dev/skills/cnfeat/top-pm-skills/oncall-runbook"><img src="https://agentmods.dev/badge/skills/cnfeat/top-pm-skills/oncall-runbook/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for oncall-runbook

Your own site · 80×15
<a href="https://agentmods.dev/skills/cnfeat/top-pm-skills/oncall-runbook"><img src="https://agentmods.dev/badge/skills/cnfeat/top-pm-skills/oncall-runbook.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 86 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,819 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00086 $0.02819
Opus 5 $0.00043 $0.01409
Sonnet 5 $0.00017 $0.00564
Haiku 4.5 $0.00009 $0.00282

Measured 8d ago against content hash 95dde591a7de, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

oncall-runbook scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

参考skill/pm-claude-skills-main/pm-claude-skills-main/plugins/pm-engineering/skills/oncall-runbook/SKILL.md · 373 lines

How it starts

The opening of the file, as written. The whole thing — 373 lines — stays where its author put it; the contents beside it link to each section on GitHub.

On-Call Runbook Skill

Produce a complete on-call runbook for a service — giving the on-call engineer everything they need to respond confidently to alerts at 3am, without having to ask anyone for help.

A good on-call runbook reduces mean time to resolution (MTTR) by eliminating the "what do I do first?" problem. It is written for the on-call engineer who has just been paged and needs to act, not for someone calmly reading documentation.

Required Inputs

Ask for these if not already provided:

  • Service name and what it does
  • Team and tech lead name
  • Alert list — names of alerts that currently page on-call
  • Monitoring setup — Datadog / Grafana / CloudWatch / PagerDuty / etc.
  • Common failure modes — what breaks most often, and what fixes it
  • Escalation contacts — who to call when on-call can't resolve it
  • Deployment setup — can on-call roll back? How?
  • Service dependencies — what does this service depend on, and what depends on it?

Output Format


On-Call Runbook: [Service Name]

Team: [Team name] | Tech lead: [Name] PagerDuty service: [Link] | Escalation policy: [Policy name] Last updated: [Date] | Next review: [Date + 90 days]

First time on-call for this service? Read the [developer onboarding doc] first — it covers the architecture and how things work. This runbook assumes you understand the service.


Quick Reference

Dashboard: [Link — the first thing to open when paged] Logs: [Link — where to find logs] Runbook index: Jump to the alert that paged you → [Alert list below] Can't resolve in 30 min? Escalate to: [Name] via [Slack / PagerDuty]

Rollback command (memorise this):

[rollback command — e.g. kubectl rollout undo deployment/[service-name]]

Escalation Matrix

Situation Escalate to How After how long
Can't diagnose the alert [Tech lead name] Slack DM / Phone 30 minutes
Alert requires infra change [Platform team] #platform Slack Immediately
Customer-facing impact [CSM / Support lead] #incidents Slack Immediately (P1)
Database issue [DBA or data team] Slack / PagerDuty Immediately
[Specific dependency] down [[Dependency] on-call] PagerDuty / Slack Immediately
Extended outage (>1 hour) [Engineering manager] Phone 1 hour

Read the full file on GitHub · 373 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 8d ago First seen · 373 lines · 86 tokens per session scan A 95dde591a7de

Subscribe to this mod's changes

oncall-runbook is a skill published in the GitHub repository cnfeat/top-pm-skills (48 stars, last pushed 3mo ago), licensed MIT. It adds 86 tokens to every session and 2,819 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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