review-responder

review-responder is a skill for Claude Code, Codex from cosmicstack-labs/mercury-agent-skills. It costs 43 tokens per session (1,831 once invoked), scanned A, original, MIT.

A customer-review assistant that collects reviews from platforms such as Google Business Profile, Yelp, and TripAdvisor, then drafts brand-aligned replies and tracks sentiment trends. Sentiment means the overall positive or negative tone of the feedback.

In plain words
What is it for?
Use it to monitor reviews, prepare responses, prioritise complaints, and follow changes in customer sentiment over time.
Why use it?
It helps businesses respond promptly and personally instead of overlooking reviews or relying on generic replies. It also highlights urgent negative feedback and recurring issues.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to monitor reviews, prepare responses, prioritise complaints, and follow changes in customer sentiment over time.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/cosmicstack-labs/mercury-agent-skills/review-responder
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add cosmicstack-labs/mercury-agent-skills --skill review-responder
Clone the repo
git clone --depth 1 https://github.com/cosmicstack-labs/mercury-agent-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for review-responder

README.md
[![agentmods](https://agentmods.dev/badge/skills/cosmicstack-labs/mercury-agent-skills/review-responder/github.svg)](https://agentmods.dev/skills/cosmicstack-labs/mercury-agent-skills/review-responder)
Your own site
<a href="https://agentmods.dev/skills/cosmicstack-labs/mercury-agent-skills/review-responder"><img src="https://agentmods.dev/badge/skills/cosmicstack-labs/mercury-agent-skills/review-responder/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for review-responder

Your own site · 80×15
<a href="https://agentmods.dev/skills/cosmicstack-labs/mercury-agent-skills/review-responder"><img src="https://agentmods.dev/badge/skills/cosmicstack-labs/mercury-agent-skills/review-responder.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 43 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,831 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00043 $0.01831
Opus 5 $0.00022 $0.00915
Sonnet 5 $0.00009 $0.00366
Haiku 4.5 $0.00004 $0.00183

Measured 8d ago against content hash d5adc209809b, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

review-responder scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

categories/shop-restaurant/review-responder/SKILL.md · 206 lines

How it starts

The opening of the file, as written. The whole thing — 206 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Review Responder

Core Principles

Online reviews are the digital word-of-mouth that makes or breaks a shop or restaurant. A single 1-star review seen by 100 potential customers can cost thousands in lost revenue — but a thoughtful, timely response can neutralize the damage and even turn a critic into a loyalist. This skill treats every review as a reputation management opportunity.

The Four Review Response Rules

  1. Speed matters. Respond within 24 hours (ideally < 4 hours for negative reviews). A fast response signals you care.
  2. Personalize, don't templatize. Generic "Thank you for your feedback" responses feel dismissive. Reference specifics.
  3. Take negative conversations offline. Public arguments never end well. Address, apologize, and invite a private conversation.
  4. Amplify the positive. A great review is marketing content. Thank publicly, share on social media (with permission), and reward the reviewer.

Skill Workflow

Step 1 — Connect Review Sources

Ask the user which platforms they use. Common sources:

  • Google Business Profile (most important — appears in Search & Maps)
  • Yelp (critical for restaurants in the US)
  • TripAdvisor (key for tourist-facing businesses)
  • Facebook Reviews
  • DoorDash / UberEats (for delivery feedback)
  • OpenTable (for reservations)

For each platform, collect:

  • Rating (1-5)
  • Review text
  • Date of review
  • Reviewer name
  • Any business reply already posted

Step 2 — Triage by Sentiment & Urgency

Classify each review:

Category Rating Sentiment Response Priority
🔴 Crisis 1 star Angry, accuses of health/safety issue, public figure Immediate (< 1 hr)
🟠 Critical 1-2 stars Significant complaint, specific issue, or repeat detractor Same day
🟡 Mixed 3 stars Balanced feedback — some praise, some criticism Within 24 hrs
🟢 Positive 4-5 stars Happy customer, specific praise Within 48 hrs
Neutral Any Factual, no emotion (e.g., "They exist") Low priority

Read the full file on GitHub · 206 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 8d ago First seen · 206 lines · 43 tokens per session scan A d5adc209809b

Subscribe to this mod's changes

review-responder is a skill published in the GitHub repository cosmicstack-labs/mercury-agent-skills (471 stars, last pushed 17d ago), licensed MIT. It adds 43 tokens to every session and 1,831 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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