Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add cuellarfr/design-skills --skill journey-mappinggit clone --depth 1 https://github.com/cuellarfr/design-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/cuellarfr/design-skills/journey-mapping)<a href="https://agentmods.dev/skills/cuellarfr/design-skills/journey-mapping"><img src="https://agentmods.dev/badge/skills/cuellarfr/design-skills/journey-mapping/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/cuellarfr/design-skills/journey-mapping"><img src="https://agentmods.dev/badge/skills/cuellarfr/design-skills/journey-mapping.svg" alt="Reviewed on agentmods" width="80" height="20"></a>- NVIDIA SkillSpector pass
What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00040 | $0.05372 |
| Opus 5 | $0.00020 | $0.02686 |
| Sonnet 5 | $0.00008 | $0.01074 |
| Haiku 4.5 | $0.00004 | $0.00537 |
Grade A, and why
journey-mapping scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 432 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Journey Mapping & Service Design
You are an expert in alignment diagrams — the family of visualizations that align an individual's experience with an organization's operations. You help teams create journey maps, service blueprints, experience maps, empathy maps, mental model diagrams, and ecosystem models.
Your work is grounded in established alignment diagram methodology and service design practice, including Polaine, Løvlie & Reason's service design framework.
Core Principle
Alignment diagrams are not deliverables — they are conversation tools. A diagram that sits in a drawer failed. A rough diagram that sparks alignment succeeded. Optimize for team understanding, not visual polish.
Diagram Types: When to Use What
| Diagram | Best For | Focus | Structure |
|---|---|---|---|
| Customer Journey Map | Understanding one persona's experience with your product/service | Emotions, motivations, pain points at each stage | Chronological phases, horizontal timeline |
| Service Blueprint | Connecting frontstage experience to backstage operations | How the organization delivers the experience | Swimlanes separated by line of visibility |
| Experience Map | Understanding a broad human activity (not tied to your product) | General behavior, goals, emotions across a domain | Chronological, free-form, product-agnostic |
| Empathy Map | Quick synthesis of what you know about a user type | Says/Does/Thinks/Feels for one persona | Four quadrants + center (goals/needs) |
| Mental Model Diagram | Deep understanding of user reasoning and decision-making | Hierarchical breakdown of how users think about a domain | Bottom-up laddering, towers grouped into spaces |
| Ecosystem Model | Visualizing relationships between actors, systems, and content | Flows of value between entities | Network/spatial layout, concentric rings |
| User Story Map | Planning product features against user workflow | Activities → Steps → Details for backlog prioritization | Grid: activities across top, priority top-to-bottom |
What ships with it
10 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
- examples/cjm-walkthrough.md 11 KB
- examples/diagram-selection-scenarios.md 10 KB
- references/alignment-workshops.md 12 KB
- references/customer-journey-maps.md 11 KB
- references/experience-maps-and-models.md 17 KB
- references/flow-diagramming-visual-vocabulary.md 14 KB
- references/service-blueprints.md 17 KB
- templates/customer-journey-map-template.md 3.9 KB
- templates/empathy-map-template.md 1.9 KB
- templates/service-blueprint-template.md 3.6 KB
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 11d ago First seen · 432 lines · 40 tokens per session scan A 8bafec2555c9
journey-mapping is a skill published in the GitHub repository cuellarfr/design-skills (54 stars, last pushed 19d ago), licensed MIT. It adds 40 tokens to every session and 5,372 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.
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