Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add daehounan/agency-agents-fork --skill customer-service-verticalgit clone --depth 1 https://github.com/daehounan/agency-agents-forkWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/daehounan/agency-agents-fork/customer-service-vertical)<a href="https://agentmods.dev/skills/daehounan/agency-agents-fork/customer-service-vertical"><img src="https://agentmods.dev/badge/skills/daehounan/agency-agents-fork/customer-service-vertical/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/daehounan/agency-agents-fork/customer-service-vertical"><img src="https://agentmods.dev/badge/skills/daehounan/agency-agents-fork/customer-service-vertical.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00111 | $0.00326 |
| Opus 5 | $0.00056 | $0.00163 |
| Sonnet 5 | $0.00022 | $0.00065 |
| Haiku 4.5 | $0.00011 | $0.00033 |
Grade A, and why
customer-service-vertical scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
What it actually says
Customer Service Vertical Routing Skill
When this skill activates, identify the industry context and route to the matching CS specialist.
Routing matrix
| Industry / signal | Agent to invoke |
|---|---|
| General omnichannel CS (any industry default) | customer-service |
| Healthcare / patient support / HIPAA-aware billing+insurance | healthcare-customer-service |
| Hotels / resorts / restaurants / event venues | hospitality-guest-services |
| Retail returns / exchanges / fraud prevention | retail-customer-returns |
When NOT to use
- Sales outreach / prospecting →
sales-methodology-routingskill - B2B technical support (developer questions) →
specialized-developer-advocateagent - Law firm client intake (legal vertical) →
legal-firm-opsskill - Internal HR onboarding →
human-resources:onboardingskill - Real estate buyer/seller representation →
real-estate-mortgageskill
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 11d ago First seen · 26 lines · 111 tokens per session scan A 94f895f882d5
customer-service-vertical is a skill published in the GitHub repository daehounan/agency-agents-fork (2 stars, last pushed 3mo ago), licensed MIT. It adds 111 tokens to every session and 326 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.
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