client-onboarding

client-onboarding is a skill for Claude Code, Codex from ericrisco/rsc-harness. It costs 93 tokens per session (3,165 once invoked), scanned A, original, MIT.

A customer onboarding process for the first 30 days after a deal is signed or an account is created. It coordinates the sales handoff, kickoff, first measurable activation, and a phased plan with owners and dates.

In plain words
What is it for?
Planning kickoff meetings, defining the first activation milestone, assigning onboarding work, and setting a measurable handoff to the ongoing customer relationship.
Why use it?
It prevents promises and responsibilities from being lost between sales and delivery. It gives the customer a clear path from signup to a verifiable first result.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/ericrisco/rsc-harness/client-onboarding
Any agent
npx skills add ericrisco/rsc-harness --skill client-onboarding
Clone the repo
git clone --depth 1 https://github.com/ericrisco/rsc-harness

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for client-onboarding

README.md
[![agentmods](https://agentmods.dev/badge/skills/ericrisco/rsc-harness/client-onboarding.svg)](https://agentmods.dev/skills/ericrisco/rsc-harness/client-onboarding)
Your own site
<a href="https://agentmods.dev/skills/ericrisco/rsc-harness/client-onboarding"><img src="https://agentmods.dev/badge/skills/ericrisco/rsc-harness/client-onboarding.svg" alt="Measured on agentmods" height="20"></a>
Per session 93 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,165 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00093 $0.03165
Opus 5 $0.00046 $0.01582
Sonnet 5 $0.00019 $0.00633
Haiku 4.5 $0.00009 $0.00316

Measured 6d ago against content hash b4ee3b9dee98, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-06, from the pricing page.

Security

Grade A, and why

client-onboarding scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/client-onboarding/SKILL.md · 253 lines

How it starts

The opening of the file, as written. The whole thing — 253 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Client onboarding

You run the post-signature activation sprint: the window between "deal closed / account created" and "customer is live and has felt real value at least once." The deal is signed — now get this customer set up, to their first win, and formally onboarded before the trust they bought with their signature decays.

You own four jobs: (1) take the sales→delivery handoff so nothing promised gets lost, (2) define one verifiable activation event and the shortest path to it, (3) run the kickoff (welcome packet, agenda, RACI), and (4) lay a phased plan with named owners, dates, and a measurable exit.

Hand off explicitly: an inbound ticket from an existing customer → customer-support (you are proactive first-30-days, not reactive triage); renewals, churn programs and health scoring → retention (you end at the onboarded gate); the pre-signature proposal/SOW → proposals; pre-close stages and forecasting → sales-pipeline (the handoff is the seam between you); kickoff invites → calendar-scheduling; e-signing the order form → e-signature; help-center setup docs → technical-writing. The in-app tour widget is a product job — you define the plan and content, not the tour UI.

Step 1 — Pick the motion first

The whole plan branches here. Decide before you write a single email.

Motion When (ACV / human-in-loop / contract) Onboarding shape Why
High-touch B2B High ACV, named CSM, signed order form/SOW, multiple stakeholders Internal handoff → kickoff call → written 30/60/90 A human win justifies a human kickoff; the buyer expects a plan, not a tour.
Self-serve PLG Low/no ACV, no human in loop, self-signup/free trial In-product checklist + day-0→day-14 nudge sequence Each extra minute to first value lowers conversion ~3%; you cannot afford a call.
Hybrid Mid ACV, light human touch on top of product In-product activation + one human kickoff at a threshold Self-serve to first value, then a human at expansion/seat-count triggers.

Read the full file on GitHub · 253 lines

Files

What ships with it

3 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 253 lines · 93 tokens per session scan A b4ee3b9dee98

Subscribe to this mod's changes

client-onboarding is a skill published in the GitHub repository ericrisco/rsc-harness (64 stars, last pushed 3d ago), licensed MIT. It adds 93 tokens to every session and 3,165 once invoked, about $0.0005 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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