create-support-article

create-support-article is a skill for Claude Code, Codex, Cursor from ertra/pm-brain-for-cursor. It costs 67 tokens per session (1,881 once invoked), scanned A, original, MIT.

A workflow for writing a customer-facing support or knowledge-base article from product requirements and feature announcements. It uses project templates and saves the finished article in the repository.

In plain words
What is it for?
Use it to draft how-to and support articles from a product brief, requirements, success metrics, or an internal feature announcement.
Why use it?
It turns internal product information into structured help content while keeping internal names and confidential details out of the customer-facing draft.

Skill for Claude CodeCodexCursor

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/ertra/pm-brain-for-cursor/create-support-article
Any agent
npx skills add ertra/pm-brain-for-cursor --skill create-support-article
Clone the repo
git clone --depth 1 https://github.com/ertra/pm-brain-for-cursor

Made for: Claude Code, Codex, Cursor.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for create-support-article

README.md
[![agentmods](https://agentmods.dev/badge/skills/ertra/pm-brain-for-cursor/create-support-article.svg)](https://agentmods.dev/skills/ertra/pm-brain-for-cursor/create-support-article)
Your own site
<a href="https://agentmods.dev/skills/ertra/pm-brain-for-cursor/create-support-article"><img src="https://agentmods.dev/badge/skills/ertra/pm-brain-for-cursor/create-support-article.svg" alt="Measured on agentmods" height="20"></a>
Per session 67 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,881 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00067 $0.01881
Opus 5 $0.00034 $0.00941
Sonnet 5 $0.00013 $0.00376
Haiku 4.5 $0.00007 $0.00188

Measured 5d ago against content hash ebdb68abdf79, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

create-support-article scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

.cursor/skills/create-support-article/SKILL.md · 159 lines

How it starts

The opening of the file, as written. The whole thing — 159 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Support article writer (pm-brain)

Produce 05-support-article.md by filling the support template from the PRD pack (01-03-), 04-internal-feature-announcement.md, and any extra sources the user names. Copy must be customer-safe: no internal codenames, roadmap-only details, or confidential identifiers unless the user explicitly allows them.

Repo convention: Feature hub paths, skipping steps, and the skills table — see 02-templates/README.md (Feature hub convention, Skipping steps, Cursor skills).

Step 0: Locate output folder and sources

A. Feature hub (default)

  1. Ask for the PROJECT Jira key (PROJECT-abcde) or the path to an existing feature hub folder.
  2. Resolve: projects/{PROJECT-KEY}-{slug}/.
    • If only the key is given, list projects/ and match PROJECT-{KEY}-*.
    • If multiple match, show them and ask which one.
  3. Confirm sources exist or get explicit paths:
    • Prefer 02-product-requirements.md and 03-success-metrics.md in that folder.
    • If the user wants IFA-grounded copy, include 04-internal-feature-announcement.md.
    • If 01-product-brief.md is the only spec, say the article should lean on 02/03 when possible and offer to run create-prd or accept equivalent paths / Coda.

B. No feature hub

If the user has no projects/... folder: ask for output directory (absolute or repo-relative) and explicit paths or URLs to every source (PRD files, IFA, Coda, etc.). Write 05-support-article.md in the directory they name.

Output

Default path: projects/{PROJECT-KEY}-{slug}/05-support-article.md

If the file already exists, ask whether to overwrite, create a dated backup, or choose a different name.

When to use this skill

  • Publishing or drafting customer help aligned with an approved PRD or IFA
  • Turning release facts into Applies To, setup steps, and FAQs
  • Refreshing KB copy after the internal pack changes

Read the full file on GitHub · 159 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 159 lines · 67 tokens per session scan A ebdb68abdf79

Subscribe to this mod's changes

create-support-article is a skill published in the GitHub repository ertra/pm-brain-for-cursor (22 stars, last pushed 3mo ago), licensed MIT. It adds 67 tokens to every session and 1,881 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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