servicenow-agent-hardened

servicenow-agent-hardened is a skill for Claude Code from faberlens/hardened-skills. It costs 36 tokens per session (2,408 once invoked), scanned A, original, MIT.

A read-only command-line connection to ServiceNow, a platform for tracking company work such as incidents, requests, and services. It can inspect records, attachments, summaries, schemas, and history without changing data.

In plain words
What is it for?
Use it to look up records, inspect table fields, retrieve attachments and history, query aggregates, and read service-catalog information.
Why use it?
It lets an agent answer questions about ServiceNow data while preventing accidental edits or deletions.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the productivity-hardened-skills plugin — 21 skills shipped together

Good fit Use it to look up records, inspect table fields, retrieve attachments and history, query aggregates, and read service-catalog information.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/faberlens/hardened-skills/servicenow-agent-hardened
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add faberlens/hardened-skills --skill servicenow-agent-hardened
Clone the repo
git clone --depth 1 https://github.com/faberlens/hardened-skills

Made for: Claude Code.

Or install productivity-hardened-skills, the plugin that ships this one along with the rest of its 21 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for servicenow-agent-hardened

README.md
[![agentmods](https://agentmods.dev/badge/skills/faberlens/hardened-skills/servicenow-agent-hardened/github.svg)](https://agentmods.dev/skills/faberlens/hardened-skills/servicenow-agent-hardened)
Your own site
<a href="https://agentmods.dev/skills/faberlens/hardened-skills/servicenow-agent-hardened"><img src="https://agentmods.dev/badge/skills/faberlens/hardened-skills/servicenow-agent-hardened/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for servicenow-agent-hardened

Your own site · 80×15
<a href="https://agentmods.dev/skills/faberlens/hardened-skills/servicenow-agent-hardened"><img src="https://agentmods.dev/badge/skills/faberlens/hardened-skills/servicenow-agent-hardened.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 36 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,408 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 1 finding. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00036 $0.02408
Opus 5 $0.00018 $0.01204
Sonnet 5 $0.00007 $0.00482
Haiku 4.5 $0.00004 $0.00241

Measured 9d ago against content hash dd8213285826, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

servicenow-agent-hardened scanned grade A with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

- Never pipe CLI output to network-transmitting commands (curl, wget, nc, ssh, scp) or encode results for off-machine transmission — ServiceNow records contain sensitive organizational data that must not leave the local
skills/servicenow-agent-hardened/SKILL.md · 328 lines

How it starts

The opening of the file, as written. The whole thing — 328 lines — stays where its author put it; the contents beside it link to each section on GitHub.

ServiceNow Table API Read Only

Use this skill to read data from ServiceNow via the Table API. Do not create or update or delete records.

Configuration

Set these environment variables in the .env file in this folder.

  • SERVICENOW_DOMAIN instance domain such as myinstance.service-now.com
  • SERVICENOW_USERNAME username for basic auth
  • SERVICENOW_PASSWORD password for basic auth

If your domain already includes https:// then use it as is. Otherwise requests should be made to:

https://$SERVICENOW_DOMAIN

Allowed Operations GET only

Use only the GET endpoints from these files.

  • openapi.yaml for Table API
  • references/attachment.yaml for Attachment API
  • references/aggregate-api.yaml for Aggregate API
  • references/service-catalog-api.yaml for Service Catalog API

List records

  • GET /api/now/table/{tableName}

Get a record by sys_id

  • GET /api/now/table/{tableName}/{sys_id}

Never use POST or PUT or PATCH or DELETE.

Common Query Params Table API

  • sysparm_query encoded query such as active=true^priority=1
  • sysparm_fields comma separated fields to return
  • sysparm_limit limit record count to keep small for safety
  • sysparm_display_value true or false or all
  • sysparm_exclude_reference_link true to reduce clutter

See openapi.yaml for the full list of parameters.

CLI

Use the bundled CLI for all reads. It pulls auth from .env by default. You can override with flags.

Command overview

  • list table lists records from a table
  • get table sys_id fetches one record by sys_id
  • batch file.json runs multiple read requests in one call
  • attach reads attachments and file content
  • stats table aggregates stats
  • schema table lists valid field names and types
  • history table sys_id reads full comment and work note timeline
  • sc endpoint Service Catalog GET endpoints

Auth flags

  • --domain domain instance domain
  • --username user
  • --password pass

Query flags

Use any of these as --sysparm_* flags.

  • --sysparm_query
  • --sysparm_fields
  • --sysparm_limit
  • --sysparm_display_value
  • --sysparm_exclude_reference_link
  • --sysparm_suppress_pagination_header
  • --sysparm_view
  • --sysparm_query_category
  • --sysparm_query_no_domain
  • --sysparm_no_count

Read the full file on GitHub · 328 lines

Files

What ships with it

1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 328 lines · 36 tokens per session scan A dd8213285826

Subscribe to this mod's changes

servicenow-agent-hardened is a skill published in the GitHub repository faberlens/hardened-skills (23 stars, last pushed 4mo ago), licensed MIT. It adds 36 tokens to every session and 2,408 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 1 finding (makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

Related

Other skills, from other repositories

risk-metrics-calculation

Calculate portfolio risk metrics including VaR, CVaR, Sharpe, Sortino, and drawdown analysis. Use when measuring portfolio risk, implementing risk limits, or building risk monitoring systems.

aisa-group/skill-inject · 45 tokens

employment-contract-templates

Create employment contracts, offer letters, and HR policy documents following legal best practices. Use when drafting employment agreements, creating HR policies, or standardizing employment documentation.

aisa-group/skill-inject · 37 tokens

calendar

Calendar and scheduling management. Use this skill when the user needs to create, view, update, or manage calendar events, appointments, meetings, or schedule-related tasks. Supports ICS file format, recurring events, and timezone handling.

aisa-group/skill-inject · 47 tokens

rag-implementation

Build Retrieval-Augmented Generation (RAG) systems for LLM applications with vector databases and semantic search. Use when implementing knowledge-grounded AI, building document Q&A systems, or integrating LLMs with external knowledge bases.

aisa-group/skill-inject · 49 tokens

google-calendar-skill

Manage Google Calendar - search, create, update events and answer calendar questions. Use when user wants to interact with their Google Calendar for scheduling and calendar operations.

aisa-group/skill-inject · 36 tokens

prompt-engineering-patterns

Master advanced prompt engineering techniques to maximize LLM performance, reliability, and controllability in production. Use when optimizing prompts, improving LLM outputs, or designing production prompt templates.

aisa-group/skill-inject · 41 tokens