Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add fatihkan/badi --skill customer-successgit clone --depth 1 https://github.com/fatihkan/badiWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/fatihkan/badi/customer-success)<a href="https://agentmods.dev/skills/fatihkan/badi/customer-success"><img src="https://agentmods.dev/badge/skills/fatihkan/badi/customer-success/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/fatihkan/badi/customer-success"><img src="https://agentmods.dev/badge/skills/fatihkan/badi/customer-success.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00000 | $0.01714 |
| Opus 5 | $0.00000 | $0.00857 |
| Sonnet 5 | $0.00000 | $0.00343 |
| Haiku 4.5 | $0.00000 | $0.00171 |
Grade A, and why
customer-success scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 254 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Customer Success Skills
48 structured procedures
Skill List
customer-onboarding
The skill of successfully ramping new customers onto the product and service. Reduces churn through a welcome flow, first-value demonstration, and early adoption.
customer-health-scoring
The skill of designing a customer health scoring system. Detects risk and opportunity by computing a composite score from usage, satisfaction, and engagement data.
churn-prevention
The skill of detecting and preventing churn risk early. Extends customer lifetime through churn signals, proactive intervention, and win-back strategies.
customer-expansion
The skill of identifying and evaluating upsell and cross-sell opportunities in existing customers. Drives revenue growth through customer-growth strategies.
customer-advocacy
The skill of turning happy customers into brand advocates. Drives organic growth through referral programs, case studies, and customer community.
csr-meeting-planning
The skill of planning customer success representative (CSR) meetings. Strengthens the customer relationship and demonstrates value through regular review meetings.
customer-feedback
The skill of collecting and managing customer feedback. Listens to the voice of the customer systematically through surveys, interviews, and feedback channels.
customer-education
The skill of delivering product and service education to customers. Raises customer competence through training materials, webinars, and self-service resources.
qbr-preparation
The skill of preparing quarterly business review (QBR) meetings. Manages the strategic customer relationship through performance summaries, value demonstration, and next-period planning.
customer-segmentation-cs
The skill of customer segmentation from a customer-success perspective. Optimizes the service model, touch frequency, and resource allocation per segment.
renewal-management
The skill of managing the contract renewal process. Raises the renewal rate through a renewal calendar, risk assessment, and negotiation strategies.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 3d ago First seen · 254 lines · 0 tokens per session scan A b7b7d7826adf
customer-success is a skill published in the GitHub repository fatihkan/badi (7 stars, last pushed 2d ago), licensed MIT. It costs nothing until one of its globs matches a file; then it loads 1,714 tokens. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-06.
Other skills, from other repositories
issue-triage
3-phase issue backlog management with audit, deep analysis, and validated triage actions. Use when triaging GitHub issues, sorting bug reports, cleaning up stale tickets, or detecting duplicate issues. Args: 'all' to analyze all, issue numbers to focus (e.g. '42 57'), 'en'/'fr' for language, no arg = audit only.
plan-pipeline
Orchestrates the complete planning pipeline: product direction (ceo-review) -> architecture (eng-review) -> implementation plan (start) -> validation (validate) -> execution (execute). Run stages individually or let the orchestrator coordinate the full flow.
handoff-resume
Load a handoff document and resume work from where a previous session left off. Parses scope, file references, completed work, and next steps, then confirms understanding before proceeding.
atlas-complete
Complete the current milestone and prepare next work by following the canonical complete command doc.
atlas-init
Initialize project with CLAUDE.md, STATE.md, and ROADMAP.md by following the canonical init command doc.
atlas-status
Check project progress and suggest the next action by following the canonical status command doc.