Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add fzfclee/consulting-skills --skill empathy-mapgit clone --depth 1 https://github.com/fzfclee/consulting-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/fzfclee/consulting-skills/empathy-map)<a href="https://agentmods.dev/skills/fzfclee/consulting-skills/empathy-map"><img src="https://agentmods.dev/badge/skills/fzfclee/consulting-skills/empathy-map/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/fzfclee/consulting-skills/empathy-map"><img src="https://agentmods.dev/badge/skills/fzfclee/consulting-skills/empathy-map.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00054 | $0.00796 |
| Opus 5 | $0.00027 | $0.00398 |
| Sonnet 5 | $0.00011 | $0.00159 |
| Haiku 4.5 | $0.00005 | $0.00080 |
Grade A, and why
empathy-map scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 87 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Empathy Map
Use this skill to run Empathy Map as a practical consulting method, not as a generic framework explanation.
Method Notes
- Use Says, Thinks, Does, Feels; optionally add pains, gains, pressures, and trust signals.
- Never put guesses into Says or Does.
Required Inputs
Collect or infer these inputs before execution:
- target person or segment
- observed behavior
- quotes or facts
- uncertain assumptions
If an input is missing, do not block automatically. Mark it as missing, state the assumption used, and add a validation action.
When Not To Use
Do not use to invent what users think or feel, or to map organizational power. Base the map on a defined user and context, with observations or interviews separated from assumptions.
Adjacent Methods
jobs-to-be-done: customer progress and switching forces.user-journey-mapping: chronological experience across stages.service-blueprint: service operations and handoffs.
Step-by-Step Execution
| Step | Required input | How to execute | Output |
|---|---|---|---|
| Choose target | One user, persona, buyer, stakeholder, or segment. | State the person/context and the decision the map should support. | Empathy-map scope. |
| Collect evidence | Quotes, observed behavior, meeting notes, interview notes, usage data. | Separate direct evidence from interpretation before filling quadrants. | Evidence list. |
| Fill quadrants | Evidence list. | Map Says, Thinks, Does, and Feels; optionally add pains, gains, pressures, and trust signals. | Empathy map. |
| Identify patterns | Completed map. | Find contradictions, repeated concerns, hidden anxieties, and unmet needs. | Need and concern diagnosis. |
| Translate to action | Diagnosis, message goal, product/service/action options. | Define message, question, offer, service change, or validation step. | Action implications. |
Output Template
### 1. Actor And Evidence
Actor / segment:
Situation:
Decision to inform:
Evidence sources:
### 2. Observed And Inferred Map
| Dimension | Observation | Fact / inference | Evidence | Confidence |
|---|---|---|---|---|
| | | | | |
### 3. Needs And Tensions
| Need / fear | Supporting evidence | Implication |
|---|---|---|
| | | |
### 4. Actionable Test
| Hypothesis | Conversation / observation | Owner | Signal |
|---|---|---|---|
| | | | |
### Evidence And Next Decision
- Confirmed facts:
- Assumptions:
- Missing evidence:
- Next action, owner, and timing:
- Expected signal and decision threshold:
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 8d ago First seen · 87 lines · 54 tokens per session scan A 5c7f6ceab05a
empathy-map is a skill published in the GitHub repository fzfclee/consulting-skills (4 stars, last pushed 20d ago), licensed Apache-2.0. It adds 54 tokens to every session and 796 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.
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