Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add fzfclee/consulting-skills --skill user-journey-mappinggit clone --depth 1 https://github.com/fzfclee/consulting-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/fzfclee/consulting-skills/user-journey-mapping)<a href="https://agentmods.dev/skills/fzfclee/consulting-skills/user-journey-mapping"><img src="https://agentmods.dev/badge/skills/fzfclee/consulting-skills/user-journey-mapping/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/fzfclee/consulting-skills/user-journey-mapping"><img src="https://agentmods.dev/badge/skills/fzfclee/consulting-skills/user-journey-mapping.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00055 | $0.00807 |
| Opus 5 | $0.00028 | $0.00404 |
| Sonnet 5 | $0.00011 | $0.00161 |
| Haiku 4.5 | $0.00006 | $0.00081 |
Grade A, and why
user-journey-mapping scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 88 lines — stays where its author put it; the contents beside it link to each section on GitHub.
User Journey Mapping
Use this skill to run User Journey Mapping as a practical consulting method, not as a generic framework explanation.
Method Notes
- Map one persona or segment through a timeline to accomplish one goal.
- Include actions, touchpoints, thoughts, emotions, pain points, and opportunities.
Required Inputs
Collect or infer these inputs before execution:
- persona or user segment
- journey scope
- known touchpoints
- pain points and evidence
If an input is missing, do not block automatically. Mark it as missing, state the assumption used, and add a validation action.
When Not To Use
Do not combine unrelated segments, goals, and journeys in one map. A journey map needs a defined user, context, goal, and evidence; it is not a substitute for an internal process map.
Adjacent Methods
jobs-to-be-done: why the customer seeks progress.empathy-map: a focused actor snapshot.service-blueprint: backstage processes and systems.
Step-by-Step Execution
| Step | Required input | How to execute | Output |
|---|---|---|---|
| Define persona and goal | User segment, goal, scenario, start/end points. | Choose one journey for one user type. | Journey scope. |
| Map stages | Timeline, observed steps, channels. | Lay out chronological stages from trigger to outcome. | Journey stage map. |
| Add touchpoints and emotions | User actions, touchpoints, thoughts, feelings, evidence. | Fill each stage with actions, touchpoints, thoughts, emotions, and evidence. | Detailed journey map. |
| Find pain points and moments | Detailed map. | Identify friction, unmet needs, trust moments, and drop-off risks. | Pain point and opportunity list. |
| Prioritize interventions | Pain points, business owners, impact, effort. | Choose changes and validation signals by stage. | Journey improvement plan. |
Output Template
### 1. Persona, Goal, And Journey
Persona / segment:
Goal:
Trigger:
Start / end:
Evidence sources:
### 2. Journey Map
| Stage | Action | Touchpoint | Thought / emotion | Evidence |
|---|---|---|---|---|
| | | | | |
### 3. Moments That Matter
| Stage | Friction / trust moment | Impact | Root evidence | Owner |
|---|---|---|---|---|
| | | | | |
### 4. Intervention And Validation
| Change | Owner | Timing | User signal | Business guardrail |
|---|---|---|---|---|
| | | | | |
### Evidence And Next Decision
- Confirmed facts:
- Assumptions:
- Missing evidence:
- Next action, owner, and timing:
- Expected signal and decision threshold:
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 12d ago First seen · 88 lines · 55 tokens per session scan A 26a4d84da16b
user-journey-mapping is a skill published in the GitHub repository fzfclee/consulting-skills (4 stars, last pushed 23d ago), licensed Apache-2.0. It adds 55 tokens to every session and 807 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.
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