response-drafting

response-drafting is a skill for Claude Code, Codex from giadaf-boosha/claude-code. It costs 47 tokens per session (2,355 once invoked), scanned A, original, no licence file.

A workflow for writing professional, empathetic replies to customers. It adapts the wording to the situation, urgency, and communication channel.

In plain words
What is it for?
Use it to draft customer-facing replies to support tickets, urgent escalations, outage notices, bug reports, and feature requests.
Why use it?
It helps turn difficult customer situations into clear responses that fit tickets, escalations, outages, bug reports, and requests for new features.

Skill for Claude CodeCodex

Which agent this was written for is unclear — body not stored (licence); the path alone says nothing.

Good fit Use it to draft customer-facing replies to support tickets, urgent escalations, outage…

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/giadaf-boosha/claude-code/customer-support-response-drafting
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add giadaf-boosha/claude-code --skill customer-support-response-drafting
Clone the repo
git clone --depth 1 https://github.com/giadaf-boosha/claude-code

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for response-drafting

README.md
[![agentmods](https://agentmods.dev/badge/skills/giadaf-boosha/claude-code/customer-support-response-drafting.svg)](https://agentmods.dev/skills/giadaf-boosha/claude-code/customer-support-response-drafting)
Your own site
<a href="https://agentmods.dev/skills/giadaf-boosha/claude-code/customer-support-response-drafting"><img src="https://agentmods.dev/badge/skills/giadaf-boosha/claude-code/customer-support-response-drafting.svg" alt="Measured on agentmods" height="20"></a>
Per session 47 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,355 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00047 $0.02355
Opus 5 $0.00023 $0.01177
Sonnet 5 $0.00009 $0.00471
Haiku 4.5 $0.00005 $0.00235

Measured 6d ago against content hash e172bf013a0c, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-06, from the pricing page.

Security

Grade A, and why

response-drafting scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/customer-support-response-drafting/SKILL.md · 303 lines

The source is not reproduced here

No licence file

A repository with no LICENSE is all rights reserved by default, so the body is not copied here. The metadata, the measurements and the link are.

Read it on GitHub

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 303 lines · 47 tokens per session scan A e172bf013a0c

Subscribe to this mod's changes

response-drafting is a skill published in the GitHub repository giadaf-boosha/claude-code (10 stars, last pushed today), with no licence file. It adds 47 tokens to every session and 2,355 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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