user-psychology

user-psychology is a skill for Claude Code from GiangGiangTran/ba-skills. It costs 41 tokens per session (1,998 once invoked), scanned A, original, MIT.

A guide to how people make decisions, respond to incentives, and encounter barriers when using a product.

In plain words
What is it for?
Use it when designing features, improving adoption, reducing friction, or predicting user behavior.
Why use it?
It helps explain why users avoid, misunderstand, or resist features.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Good fit Use it when designing features, improving adoption, reducing friction, or predicting user behavior.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/gianggiangtran/ba-skills/user-psychology
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add GiangGiangTran/ba-skills --skill user-psychology
Clone the repo
git clone --depth 1 https://github.com/GiangGiangTran/ba-skills

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for user-psychology

README.md
[![agentmods](https://agentmods.dev/badge/skills/gianggiangtran/ba-skills/user-psychology/github.svg)](https://agentmods.dev/skills/gianggiangtran/ba-skills/user-psychology)
Your own site
<a href="https://agentmods.dev/skills/gianggiangtran/ba-skills/user-psychology"><img src="https://agentmods.dev/badge/skills/gianggiangtran/ba-skills/user-psychology/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for user-psychology

Your own site · 80×15
<a href="https://agentmods.dev/skills/gianggiangtran/ba-skills/user-psychology"><img src="https://agentmods.dev/badge/skills/gianggiangtran/ba-skills/user-psychology.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 41 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,998 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00041 $0.01998
Opus 5 $0.00020 $0.00999
Sonnet 5 $0.00008 $0.00400
Haiku 4.5 $0.00004 $0.00200

Measured 11d ago against content hash 57b5fdd31c24, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

user-psychology scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/user-psychology/SKILL.md · 321 lines

How it starts

The opening of the file, as written. The whole thing — 321 lines — stays where its author put it; the contents beside it link to each section on GitHub.

User Psychology for BA

People are not rational. Design for how they actually behave.

What is User Psychology?

Definition: Understanding how people make decisions, what motivates them, what biases influence them, and what causes friction - the human factors in product adoption and use.

Why it matters:

  • Features nobody uses: Built without understanding motivation
  • High friction adoption: UX doesn't match how people think
  • Resistance to change: Didn't anticipate psychological barriers
  • Poor engagement: Doesn't align with user incentives

When to Use:

  • ✅ Understanding why users do (or don't do) something
  • ✅ Designing engagement and motivation
  • ✅ Reducing adoption friction
  • ✅ Managing change resistance
  • ✅ Predicting user behavior

5 Core Psychology Concepts

1. Cognitive Biases: Why People Make Decisions They Do

People are predictably irrational.

CONFIRMATION BIAS:
People seek evidence supporting their existing belief
Impact: Users ignore warnings, skip steps they think unnecessary
Fix: Make required steps impossible to skip, not just recommended

LOSS AVERSION:
People fear losing what they have 2x more than gaining equivalent
Impact: Users resistant to change even if beneficial
Fix: Frame as "keep what's good, improve problem areas"

STATUS QUO BIAS:
People prefer things to stay the same
Impact: Users reluctant to adopt new features/products
Fix: Make switching easy (migration tools, training)

ANCHORING:
First number heard becomes reference point
Impact: First price offered anchors negotiation
Fix: Present realistic prices first

SUNK COST FALLACY:
People continue because they invested so much
Impact: Users reluctant to switch even to better solution
Fix: Reduce switching costs

CHOICE OVERLOAD:
Too many options paralyzes decision-making
Impact: Feature-rich UI prevents users from choosing anything
Fix: 3-5 options max, clear recommendations

See: references/cognitive-biases.md


2. Motivation: What Drives Behavior

Read the full file on GitHub · 321 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 321 lines · 41 tokens per session scan A 57b5fdd31c24

Subscribe to this mod's changes

user-psychology is a skill published in the GitHub repository GiangGiangTran/ba-skills (6 stars, last pushed 7mo ago), licensed MIT. It adds 41 tokens to every session and 1,998 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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