Agentic-Development-Lifecycle: Skill for Claude Code

.claude/skills/ops-incident/SKILL.md

ops-incident is a skill for Claude Code from hiepdnh/Agentic-Development-Lifecycle. It costs 75 tokens per session (888 once invoked), scanned A, original, MIT.

An incident-response guide for investigating production problems and documenting their root causes. An incident is an unexpected failure or degradation affecting users or services; RCA means root-cause analysis.

In plain words
What is it for?
Use it to triage outages, organize three parallel investigation paths, and create a five-whys RCA report.
Why use it?
It gives on-call staff a clear way to assess impact, investigate several possible causes, and capture lessons after recovery.

Skill for Claude Code

Written for Claude Code: installed under .claude/.

This is hiepdnh/Agentic-Development-Lifecycle's own configuration. It tells Claude Code how to work on Agentic-Development-Lifecycle itself, so it is not a mod to install elsewhere. Copy it as a starting point and replace the rules that are about this project. Everything Agentic-Development-Lifecycle configures →

Part of the agentic-development-lifecycle plugin — 35 skills shipped together

Reuse

Borrowing it

Nothing to install: this file belongs to hiepdnh/Agentic-Development-Lifecycle. Take a copy, put it at the same path in your own repository, and replace the rules that are about this project with yours.

Copy the file
curl -O https://raw.githubusercontent.com/hiepdnh/Agentic-Development-Lifecycle/main/.claude/skills/ops-incident/SKILL.md
Clone the repo
git clone --depth 1 https://github.com/hiepdnh/Agentic-Development-Lifecycle

Made for: Claude Code.

Or install agentic-development-lifecycle, the plugin that ships this one along with the rest of its 35 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for ops-incident

README.md
[![agentmods](https://agentmods.dev/badge/skills/hiepdnh/agentic-development-lifecycle/ops-incident.svg)](https://agentmods.dev/skills/hiepdnh/agentic-development-lifecycle/ops-incident)
Your own site
<a href="https://agentmods.dev/skills/hiepdnh/agentic-development-lifecycle/ops-incident"><img src="https://agentmods.dev/badge/skills/hiepdnh/agentic-development-lifecycle/ops-incident.svg" alt="Measured on agentmods" height="20"></a>
Per session 75 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 888 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00075 $0.00888
Opus 5 $0.00037 $0.00444
Sonnet 5 $0.00015 $0.00178
Haiku 4.5 $0.00007 $0.00089

Measured 7d ago against content hash e8fd44db534a, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-07, from the pricing page.

Security

Grade A, and why

ops-incident scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

.claude/skills/ops-incident/SKILL.md · 82 lines

How it starts

The opening of the file, as written. The whole thing — 82 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Skill: /ops-incident

Role: DevOps / On-call Engineer
Mục đích: Hướng dẫn triage incident, tạo RCA template, document bài học.


Hướng dẫn thực hiện

Bước 1 — Triage nhanh (KHÔNG dừng để hỏi, chạy ngay)

Khi incident xảy ra, triage theo thứ tự:

## INCIDENT TRIAGE

| # | Câu hỏi | Lựa chọn |
|---|---------|---------|
| 1 | IMPACT: Bao nhiêu user/service bị ảnh hưởng? | _(điền vào)_ |
| 2 | SEVERITY | A: P1 — down hoàn toàn / B: P2 — degraded / C: P3 — minor / D: Khác: ___ |
| 3 | STARTED: Lúc nào bắt đầu? | _(điền thời gian)_ |
| 4 | SYMPTOMS: Biểu hiện cụ thể? | _(điền vào)_ |

Bước 2 — Hỗ trợ Investigation

Dựa trên symptoms, đề xuất 3 hướng điều tra song song:

## Incident [INC-XXX] — P[N]

**Impact**: [Mô tả]
**Started**: [Time]

### 3 hướng điều tra ưu tiên:

**Hướng A**: [Giả thuyết 1] — Check: [command/dashboard cụ thể]
**Hướng B**: [Giả thuyết 2] — Check: [...]
**Hướng C**: [Giả thuyết 3] — Check: [...]

Tôi suggest bắt đầu với Hướng A vì [lý do].
Ai sẽ check Hướng nào?

Bước 3 — Tạo RCA Template

Sau khi incident được resolve, tạo docs/reports/INC-[XXX]-RCA.md dùng template templates/incident-report.md.

Điền vào:

  • Frontmatter: incidentId, severity (P1-P4), startTime/endTime/durationMinutes, incidentCommander
  • Tóm tắt: 2-3 câu — chuyện gì xảy ra, khi nào, ảnh hưởng user
  • Ảnh hưởng: số user bị ảnh hưởng, tính năng bị ảnh hưởng, SLA impact, có notify khách JP không
  • Timeline: timestamps thực tế từ incident; bao gồm detect → ack → tìm root cause → fix → resolved
  • Root Cause: trigger event + phân tích 5 Whys + contributing factors
  • Điều tốt / Cần cải thiện: blameless — focus vào hệ thống, không phải con người
  • Action Items: tối thiểu AI-001 (prevent recurrence), AI-002 (improve detection), AI-003 (update runbook)
  • Tài liệu hỗ trợ: link đến logs, dashboards, PR liên quan

Bước 4 — Gate cuối RCA

RCA draft hoàn thành.

Câu hỏi quan trọng:

| # | Câu hỏi | Lựa chọn |
|---|---------|---------|
| 1 | "5 Whys" — root cause [X] có đúng không? | A: Đúng / B: Còn layer sâu hơn — layer đó là: ___ / C: Khác: ___ |
| 2 | Action Items — AI-001 có realistic trong deadline không? | A: Có / B: Không — cần adjust: ___ / C: Khác: ___ |
| 3 | Có contributing factor nào bị bỏ sót không? | A: Không / B: Có — factor: ___ / C: Khác: ___ |
| 4 | Ai cần review RCA này trước khi share rộng? | _(điền tên)_ |

Read the full file on GitHub · 82 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 82 lines · 75 tokens per session scan A e8fd44db534a

Subscribe to this mod's changes

ops-incident is a skill published in the GitHub repository hiepdnh/Agentic-Development-Lifecycle (6 stars, last pushed 10d ago), licensed MIT. It adds 75 tokens to every session and 888 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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