frontapp-webhooks

A guide for receiving Front application notifications, which report changes to customer-support conversations and messages. It covers both the subscription check and the signature used to verify requests.

In plain words
What is it for?
Use it to answer X-Front-Challenge requests, verify X-Front-Signature, and process new messages, conversation moves, assignment changes, tags, and comments.
Why use it?
It helps confirm that requests came from Front and prevents verification failures caused by changing the original request body.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/hookdeck/webhook-skills/frontapp-webhooks
Any agent
npx skills add hookdeck/webhook-skills --skill frontapp-webhooks
Clone the repo
git clone --depth 1 https://github.com/hookdeck/webhook-skills

Made for: Claude Code, Codex.

Per session 71 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,404 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin 80% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00071 $0.01404
Opus 5 $0.00036 $0.00702
Sonnet 5 $0.00014 $0.00281
Haiku 4.5 $0.00007 $0.00140

Measured 2d ago against content hash a98554d8c157, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

frontapp-webhooks scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

The scan reads SKILL.md. This mod also ships 7 executable files (examples/express/src/index.js, examples/express/test/webhook.test.js, examples/fastapi/main.py, …), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

80% identical to adyen-webhooks — 165 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

skills/frontapp-webhooks/SKILL.md · 126 lines

How it starts

The opening of the file, as written. The whole thing — 126 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Front Webhooks

When to Use This Skill

  • Setting up Front (Frontapp) application webhook handlers
  • Debugging Front X-Front-Signature verification failures
  • Responding to the Front X-Front-Challenge subscription validation request
  • Understanding Front event types (inbound_received, outbound_sent, conversation_moved, assignee_changed, tag_added, new_comment_added) and payloads

Verification (core)

Front application webhooks have no official server SDK, so verify manually. Front signs X-Front-Request-Timestamp + ":" + rawBody with HMAC-SHA256 (key = your app's signing key), base64-encoded, delivered in the X-Front-Signature header. Use the raw request body — never JSON.parse before verifying.

const crypto = require('crypto');

function verifyFrontSignature(rawBody, timestamp, signature, secret) {
  const hmac = crypto.createHmac('sha256', secret);
  hmac.update(timestamp + ':');
  hmac.update(rawBody);                          // Buffer/string of the raw HTTP body
  const expected = hmac.digest('base64');
  try {
    return crypto.timingSafeEqual(Buffer.from(signature), Buffer.from(expected));
  } catch {
    return false;                                // length mismatch = invalid
  }
}

On subscription, Front first sends a validation request carrying an X-Front-Challenge header. Reply within 10s with HTTP 200 echoing the value — {"challenge": "<value>"} (JSON), challenge=<value> (form), or the raw value (text/plain).

For complete handlers with the challenge handshake, event dispatch, and tests, see:

Common Event Types

Front webhook payloads carry the event name in the top-level type field.

Event type Triggered When
inbound_received Inbound message received
outbound_sent Outbound message sent
conversation_moved Conversation moved to another inbox
message_delivery_failed Outbound message bounced / delivery failed
conversation_archived Conversation archived
conversation_reopened Conversation reopened
conversation_deleted Conversation deleted
conversation_restored Conversation restored
conversation_snoozed Conversation snoozed
conversation_snooze_expired Snooze expired
new_comment_added Comment added to a conversation
assignee_changed Assignee changed
tag_added Tag added to a conversation
tag_removed Tag removed from a conversation
link_added Link added to a conversation
link_removed Link removed from a conversation

Read the full file on GitHub · 126 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 126 lines · 71 tokens per session scan A a98554d8c157

Subscribe to this mod's changes

frontapp-webhooks is a skill published in the GitHub repository hookdeck/webhook-skills (84 stars, last pushed 5d ago), licensed MIT. It adds 71 tokens to every session and 1,404 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. It is 80% identical to adyen-webhooks, differing in 165 lines, and is treated as a copy.

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