support-handler

support-handler is a skill for Claude Code, Codex from inbharatai/claude-skills. It costs 22 tokens per session (383 once invoked), scanned A, a copy of grant-writer, MIT.

A support-writing guide for sorting incoming customer tickets, drafting empathetic replies, deciding when to escalate, and creating reusable response templates.

In plain words
What is it for?
Use it to triage tickets, write customer responses, define escalation steps, and prepare support macros.
Why use it?
It helps turn inconsistent support requests into clear replies and repeatable handling paths.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one. Also seen: mentions Claude Code.

Good fit Use it to triage tickets, write customer responses, define escalation steps, and prepare support macros.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/inbharatai/claude-skills/support-handler
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add inbharatai/claude-skills --skill support-handler
Clone the repo
git clone --depth 1 https://github.com/inbharatai/claude-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for support-handler

README.md
[![agentmods](https://agentmods.dev/badge/skills/inbharatai/claude-skills/support-handler/github.svg)](https://agentmods.dev/skills/inbharatai/claude-skills/support-handler)
Your own site
<a href="https://agentmods.dev/skills/inbharatai/claude-skills/support-handler"><img src="https://agentmods.dev/badge/skills/inbharatai/claude-skills/support-handler/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for support-handler

Your own site · 80×15
<a href="https://agentmods.dev/skills/inbharatai/claude-skills/support-handler"><img src="https://agentmods.dev/badge/skills/inbharatai/claude-skills/support-handler.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 22 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 383 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin 88% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00022 $0.00383
Opus 5 $0.00011 $0.00192
Sonnet 5 $0.00004 $0.00077
Haiku 4.5 $0.00002 $0.00038

Measured 7d ago against content hash 46839465a474, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

support-handler scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

88% identical to grant-writer — 34 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

skills/support-handler/SKILL.md · 68 lines

What it actually says

Support Handler

Overview

Write support responses — ticket triage, empathetic replies, escalation paths, and macro templates.

When to Use This Skill

Use Support Handler when you need to:

  • Work with support handler tasks in your project or workflow
  • Automate support handler operations at scale
  • Generate production-quality support handler output quickly

Instructions

When this skill is active, Claude will:

  1. Understand the full context of your support handler request
  2. Apply best practices and conventions for Business & Productivity
  3. Produce clean, well-structured, production-ready output
  4. Explain key decisions and offer alternatives where relevant

Examples

Example 1 — Basic Usage

User: Help me get started with support handler.

Claude: I'll walk you through the essential steps for support handler in your context...

Example 2 — Advanced Usage

User: I need a production-ready support handler setup with full error handling.

Claude: Here's a complete, production-hardened support handler implementation...

Guidelines

  • Always validate inputs before processing
  • Follow the conventions of the target platform or language
  • Prefer explicit over implicit — clarity beats cleverness
  • Include comments for non-obvious logic
  • Suggest tests or validation steps where appropriate

Dependencies

Required: none

Platforms

Available on: claude.ai, api


Part of the claude-skills collection — 183+ skills for Claude.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 68 lines · 22 tokens per session scan A 46839465a474

Subscribe to this mod's changes

support-handler is a skill published in the GitHub repository inbharatai/claude-skills (33 stars, last pushed 6mo ago), licensed MIT. It adds 22 tokens to every session and 383 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. It is 88% identical to grant-writer, differing in 34 lines, and is treated as a copy.