process-faq

process-faq is a skill for Claude Code, Codex from joneqian/claude-skills-suite. It costs 52 tokens per session (4,529 once invoked), scanned A, original, MIT.

A tool for turning FAQ files into structured material for retrieval-augmented generation (RAG), where an AI searches a knowledge base before answering. It accepts Excel, Word, PDF, and plain-text files.

In plain words
What is it for?
Use it to convert FAQ files to Markdown, analyse and expand complicated entries, rewrite answers, and produce a standard RAG-ready format.
Why use it?
It converts inconsistent FAQ documents into clearer questions, answers, and keywords that an AI system can search and use more reliably.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one. Also seen: names the AskUserQuestion tool.

Good fit Use it to convert FAQ files to Markdown, analyse and expand complicated entries, rewrite answers, and produce a standard RAG-ready format.

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Install with agentmods
npx agentmods add skills/joneqian/claude-skills-suite/process-faq
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add joneqian/claude-skills-suite --skill process-faq
Clone the repo
git clone --depth 1 https://github.com/joneqian/claude-skills-suite

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for process-faq

README.md
[![agentmods](https://agentmods.dev/badge/skills/joneqian/claude-skills-suite/process-faq/github.svg)](https://agentmods.dev/skills/joneqian/claude-skills-suite/process-faq)
Your own site
<a href="https://agentmods.dev/skills/joneqian/claude-skills-suite/process-faq"><img src="https://agentmods.dev/badge/skills/joneqian/claude-skills-suite/process-faq/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for process-faq

Your own site · 80×15
<a href="https://agentmods.dev/skills/joneqian/claude-skills-suite/process-faq"><img src="https://agentmods.dev/badge/skills/joneqian/claude-skills-suite/process-faq.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 52 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 4,529 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00052 $0.04529
Opus 5 $0.00026 $0.02264
Sonnet 5 $0.00010 $0.00906
Haiku 4.5 $0.00005 $0.00453

Measured 11d ago against content hash 5a21aaa1c795, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

process-faq scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

The scan reads SKILL.md. This mod also ships 2 executable files (scripts/convert_to_markdown.py, scripts/generate_rag_faq.py), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/process-faq/SKILL.md · 596 lines

How it starts

The opening of the file, as written. The whole thing — 596 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Process FAQ - FAQ Knowledge Base Processor

Transform raw FAQ documents into RAG-optimized structured format with intelligent content expansion and analysis.

What This Skill Does

This skill helps you:

  1. Convert FAQ documents to readable Markdown format (script)
  2. Analyze FAQ content and identify expansion opportunities (Claude)
  3. Expand content: split complex questions, rewrite answers (Claude)
  4. Standardize format and generate keywords automatically (script)

Supported Input Formats

  • Excel (.xlsx)
  • Word (.docx)
  • PDF (.pdf)
  • Text (.txt)

Workflow Overview (3-Step Process)

Step 1: Convert → Markdown (script)
Step 2: Expand → Enhanced FAQ (Claude - THIS IS THE KEY STEP!)
Step 3: Standardize → Final RAG format (script)

New Workflow (Claude + Script Collaboration)

Step 1: Convert to Markdown (Script)

First, convert the input file to Markdown so Claude can read and analyze it:

python process-faq/scripts/convert_to_markdown.py <input_file>

This creates a *_for_analysis.md file with structured FAQ content.

Why Markdown?

  • Claude can directly read and understand the content
  • Better for analyzing content quality vs just checking format
  • Allows for nuanced, intelligent analysis

Step 2: Claude Analyzes and Expands Content (CRITICAL!)

This is the most important step where YOU (Claude) create value!

Read the Markdown file and perform deep content analysis and expansion:

Phase A: Content Quality Analysis (质量检查)

IMPORTANT: Do this BEFORE expanding content!

Identify and document issues:

  1. Logical Issues (逻辑问题)

    • Contradictions: Do different answers give conflicting information?
      • Example: Q1 says "支持退货" but Q2 says "不支持退货"
    • Inconsistencies: Do similar questions have different answers?
      • Example: "配送时间 3 天" vs "配送时间 5-7 天"
    • Outdated Information: References to old products, prices, or policies?
  2. Duplicate/Redundant Content (重复内容)

Read the full file on GitHub · 596 lines

Files

What ships with it

4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 596 lines · 52 tokens per session scan A 5a21aaa1c795

Subscribe to this mod's changes

process-faq is a skill published in the GitHub repository joneqian/claude-skills-suite (32 stars, last pushed 7mo ago), licensed MIT. It adds 52 tokens to every session and 4,529 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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