support

support is a skill for Claude Code, Codex from lantisprime/claude-sdlc. It costs 100 tokens per session (746 once invoked), scanned A, original, MIT.

A production-support workflow for creating monitoring, logs, alerts, dashboards, and runbook notes after deployment.

In plain words
What is it for?
Use it after deploying a change to decide what to measure, set alert thresholds, route notifications, and document how to investigate problems.
Why use it?
It helps teams notice errors, slow requests, failed jobs, and broken outside-service calls before they become difficult to diagnose.

Skill for Claude CodeCodex

Part of the sdlc-plugin plugin — 19 skills, 16 commands, 10 agents, 4 hooks shipped together

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/lantisprime/claude-sdlc/support
Any agent
npx skills add lantisprime/claude-sdlc --skill support
Clone the repo
git clone --depth 1 https://github.com/lantisprime/claude-sdlc

Made for: Claude Code, Codex.

Or install sdlc-plugin, the plugin that ships this one along with the rest of its 19 skills, 16 commands, 10 agents, 4 hooks.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for support

README.md
[![agentmods](https://agentmods.dev/badge/skills/lantisprime/claude-sdlc/support.svg)](https://agentmods.dev/skills/lantisprime/claude-sdlc/support)
Your own site
<a href="https://agentmods.dev/skills/lantisprime/claude-sdlc/support"><img src="https://agentmods.dev/badge/skills/lantisprime/claude-sdlc/support.svg" alt="Measured on agentmods" height="20"></a>
Per session 100 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 746 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00100 $0.00746
Opus 5 $0.00050 $0.00373
Sonnet 5 $0.00020 $0.00149
Haiku 4.5 $0.00010 $0.00075

Measured 3d ago against content hash c86602e3feea, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/support/SKILL.md · 77 lines

How it starts

The opening of the file, as written. The whole thing — 77 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Support (Phase 7)

Make the change observable in production.

Prerequisite

.claude/sdlc/gates/deploy-<task-slug>.md must exist and be signed.

Step 1 — Identify what to watch

From the plan's in-scope surface and the security/NFR sections of the architecture, enumerate:

  • New code paths → structured log events at key decision points
  • New endpoints or RPCs → request count, error rate, latency (p50/p95/p99)
  • New background jobs → run count, duration, failure rate
  • New external calls → timeout, failure, retry counters
  • New failure modes from the threat model → alerts

For each, write: what to measure, why, threshold for alert, who is paged, runbook link.

Step 2 — Produce artifacts

Write to .claude/sdlc/monitoring/<task-slug>/:

  • Logging changes — code deltas (in a follow-up PR, not this build's PR) or config changes
  • Metrics — platform-appropriate config (Prometheus rules, Datadog monitors, CloudWatch alarms)
  • Dashboards — JSON or TOML for the configured platform; a README if none is configured
  • Alerts — with routing (oncall rotation / channel), severity, auto-resolve conditions
  • Runbook stubrunbook.md with symptom → diagnostic → mitigation

Step 3 — Integrate (when configured)

If an observability platform is configured in .claude/sdlc/env.json:

  • Grafana/Datadog via MCP → propose dashboard and alert changes as pull requests or API calls; never auto-apply production alert changes without human confirmation
  • CloudWatch → propose IaC changes

Never silently mutate production monitoring.

Step 4 — Validate

  • Generate a synthetic failure in a non-production environment and confirm the alert fires.
  • Confirm the runbook entry matches what an on-call engineer would need at 3am.

Human gate

Summarize: what's now being watched, what's alerted, runbook status. Sign-off → .claude/sdlc/gates/support-<task-slug>.md.

What this skill must NOT do

  • Do not auto-apply changes to production alerting.
  • Do not skip a runbook entry ("we'll document later" is how silent outages happen).

Read the full file on GitHub · 77 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago First seen · 77 lines · 100 tokens per session scan A c86602e3feea

Subscribe to this mod's changes

support is a skill published in the GitHub repository lantisprime/claude-sdlc (3 stars, last pushed 4mo ago), licensed MIT. It adds 100 tokens to every session and 746 once invoked, about $0.0005 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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